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Ticket Taker/Usher

FC Dallas, Major League Soccer & Toyota Stadium
Frisco, TX
Facility Operations/Event Staff: Usher/Ticket Taker
Do you love Soccer, Sports and Music? Become a part of the FC Dallas and Toyota Stadium experience by joining our team. 
We are looking for fun, outgoing team members who would love to become a part of our event experience. You will enjoy a flexible schedule and a great work environment. This is a great opportunity to supplement your income while enjoying fun and exciting events.  Our employees work solely when we have events at Toyota stadium, consisting mostly of evenings and weekends.  This position is ideal for those looking for a fun and exciting part time/event-based job.
Ticket Taker/Ushers Job Duties:
  • Greet guests as they enter the facility.
  • Scan guest’s tickets using electronic scanner upon entrance into the stadium.
  • Assist guests in locating their seats and/or stadium amenities, such as restrooms, concessions stands, and merchandise locations.
  • Distribute promotional items as guests enter and exit the stadium.
  • Provide excellent customer service by assisting fans in any way possible and ensuring they have a great experience at Toyota Stadium.
  • Watch for prohibited items to ensure patrons do not enter the stadium with any unauthorized items.
  • Watch for inappropriate behavior and take appropriate actions.
  • Resolve customer service issues or work with supervisors if unable to do so alone.
Qualifications:
  • Must be at least 18 years old
  • At least 1 year experience in customer service
  • Ability to work in outdoor working conditions to include extreme heat, cold or rain.
  • Ability to stand for long periods of time.
  • Ability to work nights, weekends and some holidays if needed based on event schedule.
 

 
 

Job Questions:

  1. How did you hear about this job?

  2. Yes/No I am at least 18 years of age?

  3. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation (answer does not disqualify you for consideration)? If yes, please explain.

  4. Yes/No: Can you, with or without reasonable accommodation, perform essential functions of the job to which you are applying (answer does not disqualify you for consideration)?