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Group Ticket Sales Representative

FC DALLAS, Major League Soccer & Toyota Stadium
Frisco, TX
Ticket Sales and Services: Ticket Sales

This is an exciting time for FC Dallas as we are looking to build one of the top sales teams in professional sports. FC Dallas is looking for an experienced, results-driven salesperson to join our ticket sales team. This position is a full-menu ticket sales role, with a primary focus on driving Group Sales initiatives through themed events and traditional categories. The ideal candidate will have a proven track record of success in Group Sales and the ability to prospect and drive ticket sales in Toyota Stadium. This position includes a base salary, 10% sales commissions, other bonus opportunities and a competitive benefits package.
Job Purpose:
Identify and contact prospective clients, generate sales proposals, service existing accounts and ensure quality and consistency when interacting with FC Dallas ticket buyers. Game-day responsibilities include executing group events, prospecting at sales tables, servicing client accounts, and other duties as assigned. Candidates must also be able to work team events throughout the year which include holidays and weekends.  
Essential Duties and Responsibilities:
  • Create, sell, and execute group events for every home game at Toyota Stadium
  • Identify sales prospects and contacts through multiple prospecting resources
  • Initiate new business from internal leads
  • Meet a daily and weekly minimum of outbound new business calls and face to face sales appointments
  • Create and present new business sales proposals to C-level executives
  • Establish rapport and maintain contact with current and potential clients
  • Attend networking events, conferences, meetings, and other local promotional opportunities to build a professional network in the DFW area
  • Coordinate timely payment and delivery of tickets for all group events
  • Be up to date on industry best practices specific to group sales and events
  • Be able to work weekends and holidays as pertaining to game schedule and promotional events
  • Perform miscellaneous job-related duties as assigned
  • Bachelor’s Degree required
  • At least 2 years of Sales experience, preferably Ticket Sales
Knowledge, Skills, and Abilities:
  • Ability to prepare routine administrative paperwork
  • Knowledge of planning and scheduling techniques
  • Strong interpersonal and communication skills
  • Ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to utilize advertising and/or sales promotion techniques
  • Ability to create, compose and edit written materials
  • Ability to gather data, compile information, and prepare reports
  • Knowledge of customer service standards and procedures
  • Ability to analyze and solve problems
  • Ability to plan, organize, and implement a range of sales promotion programs and/or events
  • Ability to identify and/or follow up on sales leads and referrals
Work Environment:
Work is normally performed in a typical interior/office work environment. Occasional outdoor environment and extended periods of standing associated with team events.
  • Adhere to FC Dallas Organization Policies and Procedures
  • Act as a role model within and outside the FC Dallas Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

Job Questions:

  1. How did you hear about this job?

  2. Yes/No: I have two (2) Years of experience within sales in a sport/entertainment particularly or a similar role?

  3. Yes/No: My experience reflects working in a high volume sales environment?

  4. Yes/No: My schedule is flexible which can include nights, weekends, and holidays?

  5. Yes/No: I can read/speak Spanish?

  6. Yes/No: In the last seven (7) years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (this will not necessarily disqualify you for a position).

  7. Your earliest potential Start Date?