Overview

The Senior Coordinator, Operations is responsible for performing duties related to Major League Soccer (MLS) and Soccer United Marketing (SUM) Operations for Major League Soccer regular season, playoffs and marquee events. This role supports Matchday Control administration responsibilities while managing matchday interactions with internal and external stakeholders.

Responsibilities

• Senior Coordinator, Operations supports all aspects of the Operations Department.
• Contributes to the day-to-day management of the MLS Regular Season, SUM international events and Leagues Cup.
• Play a significant role in contributions to Matchday Control responsibilities which include but not limited to:
  • Learning and applying the matchday manual policies to issues and general responsibilities of matchday.
  • Preparation of materials, documentation, and other weekly duties in advance of matchday.
  • Assigned to in-office support and evaluation of matches. Reviewing live matches and proactive support of all matchday related issues.
  • Growing knowledge on weather tools and platforms to lead discussion on implications of inclement weather. Lead efforts in resolution of any matchday challenges.
• Plans and execute operational assignments for events within MLS and SUM properties including but not limited to MLS All-Star, MLS Cup, MexTour and Leagues Cup.
• Updates and maintains operational documents, databases, and presentations.
• Support the finalizing of Consultant, Temp Workers, and Vendor Contract Agreements.
• Process payment for vendors and third parties, review contracts, and budget reconciliation.
• Assists with managing the department’s equipment inventory, including maintaining accurate records, and ensuring the availability of necessary materials.
• Support the management of tracking expenses and allocating budget codes for the department’s budget.
• Assist in the preparation of presentations to executives and department leaders.
• Additional responsibilities as assigned.

Additional Responsibilities

• Supervise department intern(s) and temp employees, if applicable
• Additional responsibilities as assigned by Manager
• Travel up to 20%

Qualifications

• Bachelor’s Degree in Sport Management, Sports Administration, Business Administration, or a related field.
• 3+ years of experience in events and/or operations (preferably within the sports industry).

Required Skills

• Outstanding written and verbal communications skills.
• Prepare effective presentations.
• Track record of superior organization, project management skills and attention to detail.
• Excellent relationship-building, communication, team building, and interpersonal skills.
• High-level commitment to quality work product and organizational ethics, integrity and compliance.
• Ability to work effectively in a fast-paced, team environment.
• Proficiency in Word, Excel, PowerPoint, Outlook and Smartsheet.
• Ability to multi-task across multiple projects and meet deadlines with minimal supervision.
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.
• Ability to work remotely and meet deadlines with minimal supervision.

Desired Skills

• Experience in sporting operations and execution.
• Knowledge of the Spanish language (business proficiency).
• Knowledge of the sport of soccer.

Total Rewards

Major League Soccer offers a competitive starting base salary of $62,400 - $68,000 based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, generous PTO, and a hybrid office/remote work schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.

At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.