RESPONSIBLE TO: Sr. Director of Facilities & Sr. Director of Stadium Operations
SUPERVISES: Facility Operations (Coordinators, Full & Part-Time Assistants)
STATUS: Full-Time
COMPANY BACKGROUND
The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.
Purpose of the Job
Houston Dynamo FC is seeking candidates for a Stadium Operations Manager. This position is under the supervision of the Facility Director and is responsible for overseeing the facility management of Shell Energy Stadium.
Duties and Responsibilities
- Oversee and participate in daily operations of Shell Energy Stadium, including the setting up, changing over, and tearing down of all events, upholding the relationships with partners and outside vendors, and the planning and executing of special projects throughout the facility.
- Plan and execute all event set-ups, teardowns, and changeovers of all events at Shell Energy Stadium and for Houston Dynamo 2 matches offsite.
- Prepare work schedules and assign specific duties to the Stadium Operations staff.
- Outline hiring, supervising, and scheduling of full-time and part-time employees under the Facility Operations Department, including but not limited to third-party contractors around the stadium.
- Plan and execute all assigned stadium projects.
- Assist the Sr. Director of Facilities with managing and maintaining the department’s finance and expense budget.
- Manage the Stadium’s cleaning vendor and ensure that all facility’s standards are met.
- Manage outside contractors and ensure that all facility’s standards are met.
- Utilize Stadium CMMS to track inventory, manage standard operating procedures, and schedule preventative maintenance tasks for the Stadium Operations Department on all Stadium Operations equipment.
- Perform daily walkthroughs and inspections throughout Shell Energy Stadium, ensuring that all vendors, contractors, and departments are upholding the facility’s standards.
- Perform preventative maintenance on Stadium Operations equipment.
- Operate a forklift, scissor lift, and any other heavy equipment necessary to complete tasks.
- Maintain a working relationship with affiliated Companies (as applicable) before, during, and after Dynamo/Dash home games at Shell Energy.
- Other duties as assigned.
QUALIFICATION Requirements
- Bachelor’s degree from an accredited college/university in a related field (Facility Management, Sports Management, etc.)
- Minimum of three (3) years’ experience in an operations position in stadium, arena, convention center or public assembly facility with knowledge of set up and housekeeping, including progressive supervisory responsibility.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) – required.
- Must be able to work extensive hours, especially on weekends and holidays, and remain flexible to work odd hours.
- Must possess or have the ability to obtain a Driver’s License. Bilingual English/Spanish – preferred.
Knowledge, Skills, Abilities, and Other Attributes
- Proven ability to lead people to ensure tasks are completed in a timely manner.
- Ability to work independently to accomplish daily and event duties.
- Ability to multi-task and complete assigned projects in a timely manner.
- Must be able to handle manual labor duties.
- Must have appropriate hands-on event management experience.
- Working knowledge of basic building operating systems and cleaning procedures.
- Capacity to achieve results and accurately report results to his or her supervisor and collaborative departments.
- Ability to identify problems and their root causes, and to develop and recommend effective solutions.
- Exceptional written and oral communication skills at all levels of the organization and with external contacts Superior level of detail orientation, accuracy and sense of urgency. Maintains Organizational Core Competencies.
Organizational CORE Competencies
- Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives.
- Collaborative – Works collaboratively with others to achieve organizational outcomes.
- Progressive – Open minded, accepting, creative, and innovative in approach.
- Values Driven – Being ethical in decision making and operating with professional integrity.
- Agile – Achieves personal and organizational success within a changing, dynamic and complex environment. Ability to handle ambiguity.
OTHER INFORMATION
Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
