At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION Reporting organisationally to the Director of Transport, the Senior Manager, Transport Administration will be a key member of the FIFA26 Transport team, and work in close collaboration with the Operational Services team and other key individuals responsible for delivering complex planning and programming activities in support of management-related programs and/or across all transportation sub-projects. Further, this role will oversee the following event transport sub-projects planning and implementation: project management and planning, volunteer management, training programs, and procurement.
The main responsibilities and oversights of the Senior Manager, Transport Administration for the FIFA World Cup 26™ include:
- Lead the development of transportation plans, budgets, resource plans and other related documents with involved FIFA projects
- Monitors and estimates future costs in close cooperation with involved FIFA projects
- Lead the procurement process, including development of required procurement documents within Event Transport in close cooperation with involved FIFA projects
- Coordinate with key stakeholders to obtain appropriate agreements and approvals;
- Lead the staffing process, coordinate staffing deployment and engagement;
- Organize and lead the staff training process;
- Coordinate with FIFA26 WKF and Volunteers divisions all activities related to Volunteers programme and involvement;
- Lead the development of required policies and procedures;
- Reviews and evaluates plans, budgets and other related documents to ensure compliance with applicable FIFA26 requirements and conformance to acceptable professional standards;
- Reviews and prepares correspondence, reports, studies, gives briefings and makes presentations regarding event transport project and across FIFA26 planning activities;
- Stays abreast of transportation industry changes and FIFA26 requirements, policies, procedures of United States, Canada and Mexico legislation
- Observes and evaluates the performance of operating staff, service supervisors and volunteers in the field for compliance with policies and attainment of performance indicators in a variety of ways (i.e., direct observation, riding buses, standing on street, etc.). Identifies and responds to performance deviations and determines course of action to correct problems, including progressive disciplinary actions and recommendations for additional training
- Investigates violations of rules, regulations, and operating procedures by operating and supervisory personnel to determine appropriate corrective action to decrease volume of complaints;
- Integrates with all functions within Event Transport;
- Establish a framework for monitoring information flow and managing expectations among various event transport sub-projects.
YOUR PROFILE ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
- Bachelor’s Degree in Transport, Civil Engineering, Project management, Event Management, Major Sport events or a combination of education and experience relating to position.
- Master’s Degree is an additional asset.
Work Experience
- Minimum of Ten (10) years of experience in Project Management: ideally within the football, sport, event or Five (5) years of experience as a Transportation Manager, or Five (5) years equivalent management position.
- Project management and planning experience within at least one mega project event, ideally more than one world class sport event (e.g. FIFA World Cup and/or Olympic Games, Regional Football Tournaments, etc.)
- Experience working with public and private sector partners in a collaborative environment and ability to build strong partnerships.
- Advanced knowledge of administration and management principles
- Advanced knowledge of business process management
- Advanced communication skills
- Basic knowledge of transit operations involved in moving FIFA
- Constituents by vehicles, including city layout
- Must be organized and detail oriented
- Ability to work both independently and lead a team
- Proven experience of managing cross-functional teams
- Ability to motivate others toward a common goal
- Ability to understand the big picture and adapt accordingly
- Ability to manage large and diverse teams through various phases of organisational change
- Exceptional planning, organisational and administrative skills
- Ability to work and communicate in a corporate and project focused organisation
- High level of presentation and negotiating skills
- Strong facilitation, negotiation and interpersonal skills
- Flexibility when faced with ambiguity or constant change
- Positive attitude, patience and persistence
- Inter-cultural competence and sensitivity
Languages
- Language skills - English language fluency, Spanish fluency an advantage
Technology
- Strong IT skills; familiarity and comfort with MS Office (especially MS Excel, PowerPoint, Word, Visio, Project)
