At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION Reporting organisationally to the Senior Manager, Central Logistics and Manager, Logistics Contract Management the Deputy Manager, Logistics Reporting Specialist will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich and other key individuals responsible for delivering the Central Logistics operations across Canada, Mexico and the USA.
This role will be responsible for supporting the central logistical operations during the planning and delivery phases to provide a seamless logistics operation throughout the FIFA World Cup 2026. Further, this role will support throughout the planning and delivery stages coordinating logistics activities across the end-to-end supply chain including customs, warehouse, distribution, materials and venue.
The primary responsibilities of the Deputy Manager, Logistics Reporting Specialist for the FIFA Club FIFA World Cup 2026 are to:
- Assist in the collection of logistics data across all workstreams (e.g., venue logistics, warehousing, distribution, PMA and customs and freight).
- Analyze logistics performance data, identify trends, and provide insights to the team to optimize operations.
- Ensure the accurate tracking of logistics metrics, such as delivery times, service levels, and inventory levels, and address any discrepancies.
- Support the creation of detailed reports that track logistics performance, delays, service levels, and key performance indicators (KPIs).
- Help maintain a dashboard or reporting system for monitoring the real-time performance of logistics operations.
- Provide regular updates to senior management on logistics performance, including any deviations from planned schedules and proposed corrective actions.
- Assist the Manager Logistics Reporting in analyzing logistics trends to identify areas for continuous improvement in operations.
- Use logistics data to help optimize the allocation of resources and improve operational efficiency.
- Collaborate with the team to identify potential issues before they become disruptions, enabling proactive problem-solving.
- Support on the overall planning, implementation, operational process across Central Logistics and LCC operations to achieve a seamless supply chain
- Assist in analyzing supply chain data to identify trends, gaps, and opportunities for optimization, providing actionable insights to the Logistics team
- Generate regular and ad hoc reports on Logistics planning progress, budgets, and logistics to support management decisions, including daily/weekly logistics situational reporting
- Support with implementation of technological solutions and digital platforms to streamline logistical processes, enhance tracking, and improve real-time communication
- Help create and maintain user guides, step-by-step instructions, and training materials for the Logistics team
- Produce and contribute to the development of presentations and visual aids for stakeholder communication on Logistics planning processes and updates.
- Assist with monitoring and managing the Central Logistics budget
- During key event periods, redeploy into the Logistics Coordination Center (LCC) to monitor and ensure the real-time execution of logistics operations. Document best practices and procedures to ensure clear tracking and transfer of knowledge
- Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations
- Support on-ground logistics operations if required, possibly travelling to other locations
This role requires strong attention to detail and a customer-oriented approach to support stakeholders and contribute to successfully executing the FIFA World Cup 2026, and other related events.
YOUR PROFILE ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education & Qualifications
- Education in Logistics, Supply Chain, Data Analysis, Data Management, etc…
Work Experience
- Minimum of 1-2 years of overall work experience.
- Experience in Events or Supply Chain is a plus.
- Strong customer service focus.
- Excellent analytical skills and ability to make decisions independently and within a team environment.
- Extremely high attention to detail.
- Team player, comfortable in upward/downward communication and wanting to go the extra mile.
- Willing to work to complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence, and experience working in a multi-cultural, multi-national environment.
Languages
- Fluent in English (Spanish is a plus)
Technology
- Proficient in MS Office (Outlook, Excel, Word, PowerPoint, Visio & Project), planning software, and online collaboration tools.
- Familiar with Microsoft PowerBi: able to obtain data and create dashboards.
- Able to learn new software tools and train others.
