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At the FIFA World Cup 26™, our vision is to unite the world through the greatest and most innovative and inclusive sporting event of all time. The FIFA World Cup 26 will mark the first time that the tournament will be hosted by three countries: the United States, Canada and Mexico. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Under the guidance of the Team Facilities Manager (USA), the Team Facilities Coordinator is responsible for overseeing the overall operational readiness of state-of-the-art facilities for teams and referees, in particular training sites (base camps and venue-specific facilities) for the FIFA World Cup 26™.
THE POSITION The Team Facilities Coordinator will be responsible for:
• operational planning at Team Base Camps (Team Base Camp Training Sites and Team Base Camp Hotels) and venue-specific facilities (training sites and team hotels);
• ensuring appropriate contracting of all training sites and pairing them with the team hotels;
• leading cross-functional interaction with all member associations and other stakeholders (Host Cities, club and training site owners, etc.) involved in operations across all team and referee facilities;
• overseeing the provision of infrastructure and team site management and maintenance;
• contributing into the Team Base Camp brochure with provision of adequate information, updating the brochure on regular basis;
• preparing, coordinating and accompanying participating member associations on Team Base Camp and Venue Specific inspection visits;
• preparing and coordinating team facilities inspection visits;
• participating in the operational planning of Team Base Camps cycles representing team and referee services;
• coordinating preparation of maps and drawings for team and referee training sites and hotels (including security perimeters, parking allocation, media facilities, etc.);
• working closely with Accommodation team to define team areas within Team Base Camp Hotels and Venue-Specific Team Hotels;
• leading preparation and implementation of readiness exercises (simulation exercises) at Team Base Camp Hotels at Team Base Camp Training Sites with all member associations involved;
• representing Team Services at all infrastructure meetings and inspections;
• closely monitoring the readiness and delivery of training sites before the beginning of the exclusive period;
• management of short-term staff and volunteers within assigned geographical area; and
• operating the most challenging facilities and acting as the Team Services Venue Officer during the tournament time (management and issue escalation of the assigned facilities).
YOUR PROFILE Education and qualifications
• University degree in appropriate subject (or adequate training/vocational education).
• Excellent customer service experience.
• Able to manage a group of people working on the same projects and as required, coordinate people in other functional areas to contribute to projects.
• High energy levels, exceptional planning and organizational skills, strong negotiation and facilitation skills, excellent communication and presentation skills, positive relationship management abilities.
• Comfortable working in a demanding and changing environment.
• Able to work effectively as part of a team and adapt to and work well with people of other cultures and backgrounds.
• Able to hire, coach, appraise and retain experienced and less experienced employees.
• Knowledge of event planning – any event project management process is an added benefit.
• Excellent ability to work under pressure.
Work experience
• A minimum of two years of experience in sports event and facilities management, ideally in similar position.
• Proven track record in managing complex projects, including pre-event planning and event implementation.
• Extensive and well-founded knowledge of international football or other sports, as well as of training facilities.
• Excellent knowledge of the local culture and facilities in the United States.
• Extensive and well-founded knowledge of event and competition operations.
Languages
• Must be fluent in English, written and spoken.
• Knowledge of FIFA’s other official languages (French, German, Spanish) or any other languages is desirable.
Technology
• Strong administrative and IT skills, including MS Office (Word, Excel, PowerPoint, Teams).