WHO WE’RE LOOKING FOR:
D.C. United is looking for a strategic, driven, and inspiring leader to join our ticketing leadership team as Manager of New Business Sales. This role is ideal for a sales professional with a proven track record in sports who’s ready to take the next step: leading, mentoring, and recruiting top talent while developing bold strategies to grow our season ticket base and expand our fan community.
We’re not looking for a manager—we’re looking for a builder. A creator. Someone who can lead from the front, foster a culture of accountability and high performance, and be a central force in shaping the future of our fan experience.
KEY RESPONSIBILITIES:
- Lead, coach, and inspire the New Business sales team to exceed individual and department goals across full season, partial plan, and group ticket sales.
- Design and execute an annual and in-season sales strategy to drive season ticket growth, while identifying new business opportunities.
- Actively recruit and onboard top-tier sales talent, while developing a clear path for internal growth and professional development.
- Collaborate with senior leadership to align sales tactics with broader organizational goals around revenue, attendance, and fan engagement.
- Analyze team performance and pipeline data using CRM and sales reporting tools; adjust strategy as needed to drive conversion and retention.
- Champion a fan-first approach—ensuring that every interaction reflects the values of D.C. United and the energy of Audi Field.
WHO YOU ARE:
A leader with 3+ years of proven sales experience in sports, live entertainment, or a related field.
- Passionate about sales process and culture, and motivated by seeing your team win.
- Experience selling C2C and developing plans to reach the corporate community
- Confident recruiting and training entry-level sellers, and experienced in building a strong internal sales pipeline.
- A creative thinker who can turn big-picture goals into actionable strategies.
- Skilled in using CRM tools (Salesforce, HubSpot, etc.) and ticketing platforms (Ticketmaster Archtics preferred).
- Comfortable working non-traditional hours (nights, weekends, matchdays).
- Bilingual (English/Spanish) a plus.
QUALIFICATIONS:
- Bachelor’s degree preferred
- Strong communication and leadership skills
- Experience managing or mentoring a team
- Deep understanding of outbound sales techniques and customer lifecycle strategy
- Proficient in Microsoft Office Suite
- Strong attention to detail and ability to manage multiple priorities
- The selected candidate must pass a background check.
WHY D.C. UNITED:
At D.C. United, you’ll be part of one of Major League Soccer’s most storied clubs, based in the heart of the nation’s capital. You’ll have the opportunity to shape a fast-growing team, make an immediate impact, and grow your career in one of the most competitive environments in sports.
COMPENSATION:
Total cash compensation estimation is between $105,000 and $115,000
Base salary estimated at $65,000 - $70,000, dependent upon skills, experience, and organizational fit.
We also offer a generous benefits package that includes health, dental and vision plants, paid leave, and professional development support.
D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup.
D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
