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Summary Description:
The Coordinator of Business Operations will perform a wide variety of administrative duties including those of a confidential nature for the President of Business Operations of the Columbus Crew (the "Club"). This position will be responsible for providing high-level, day-to-day support to the Club's President to ensure key tasks and initiatives are accomplished effectively and efficiently across the organization.
Essential Duties and Responsibilities:
- Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the Club's President of Business Operations, including those of a highly confidential or critical nature. This position will communicate directly and on behalf of the President, and will be required to respond to emails, texts, phone calls during and sometimes outside of business hours.
- Provide sophisticated calendar management for the President, prioritizing inquiries and requests while troubleshooting conflicts to ensure smooth day-to-day engagements.
- Manage administrative gameday tasks for the President, which will include ticket, credential and field pass distribution, suite coordination and communication with guests.
- Coordinate all travel arrangements including complete itinerary, transportation logistics and required travel documents for the President as appropriate.
- Travel with the President to certain meetings and appointments, including minimal travel to Cleveland, Ohio, for meetings with the HSG President and Executive Team.
- Manage general event planning, in conjunction with the appropriate internal departments, for meetings and events hosted by the President.
- Manage office administrative tasks which will include expense reports, credit card reports, mailings, packages and gifting.
- Manage a wide variety of administrative tasks that facilitate the President's ability to effectively manage projects, design and produce complex documents, reports and presentations and collect and prepare information for meetings with staff and outside parties.
- Establish excellent working relationships with HSG Executive Team, the Columbus Crew Soccer and Business Leadership teams, and other key stakeholders.
- Independently complete additional projects and special assignments including execution items in support of day-to-day operations, professional presentations, information gathering, and following up on key decisions while ensuring absolute confidentiality of information.
Requirements:
- Bachelor's degree with a desire to work in a fast-paced environment (previous administrative experience is preferred).
- Ability to work independently on tasks and projects, anticipate needs, think critically from conception to completion and thrive in a role with a high level of professionalism, discretion and confidentiality.
- Strong proficiency in Microsoft Office Suite, including PowerPoint, Word, Excel and Teams.
- Flexibility to be available outside of traditional business hours, primarily on gamedays.
- Effective communicator and problem solver who is candid and transparent.
