People & Culture Manager
Chicago Fire - Manager
Chicago · IL
Human Resources Management · People & Culture · Human Resources Generalist
$65,000 - $75,000 / year
0
7
hours ago
The Chicago Fire Football Club (Chicago Fire FC) is an American professional soccer club that competes in Major League Soccer (MLS), the top U.S. domestic league. Founded on October 8, 1997, on the 126th anniversary of the Great Chicago Fire, the Club began play in 1998 as one of the League’s first expansion franchises. The Fire have won six major domestic titles, including the 1998 MLS Cup; the 1998, 2000, 2003, and 2006 Lamar Hunt U.S. Open Cups; as well as the 2003 MLS Supporters’ Shield.
The Club recently announced plans to build a $750M+ privately financed downtown stadium in Chicago in 2028. The stadium will anchor Chicago’s newest neighborhood, the 78, a 62-acre development and entertainment district located along the Chicago River just south of Roosevelt Road. For more information on our bold plans, visit DearChicago.com.
Additionally, the Club recently opened the state-of-the-art $100M Endeavor Health Performance Center in March 2025 that has set the standard for North American training facilities. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the company in the coming years.
At Chicago Fire FC, we’re on a mission to entertain, serve, and unite Chicago by delivering excellence on and off the pitch to ensure a world-class experience. As a club we let our values guide everything we do: we uphold uncompromising integrity, show respect for all at all times, never settle for less, constantly innovate, and hold ourselves relentlessly accountable.
Position Overview:
Chicago Fire Football Club is seeking a People & Culture Manager to join our team! This individual will report to the Director, People & Culture. In this role, you’ll be a trusted partner to employees and leaders across the organization, supporting everything from employee relations, performance management to recruiting, onboarding, and culture-building initiatives.
The People & Culture Manager will play a key role in creating a positive, high-performing workplace experience while helping shape and strengthen our people practices in a fast-paced, collaborative environment.
Job Responsibilities:
- Serve as a trusted People & Culture partner to leaders and staff by guiding the execution of core HR programs and initiatives, including performance management, employee relations, talent development, recruiting, staff benefits and perks, and organizational effectiveness.
- Partner closely with managers to provide thoughtful coaching, feedback, and performance guidance that supports staff growth, accountability, engagement, and retention.
- Interpret and advise on HR policies, practices, and procedures while maintaining strong working knowledge of applicable federal, state, and local employment laws and regulations.
- Use people data, trends, and insights to assess organizational health, identify opportunities, and help drive proactive solutions that strengthen staff experience and team performance.
- Lead full-cycle recruiting efforts across the organization, helping deliver an engaging, inclusive, and high-touch candidate experience from sourcing through onboarding.
- Collaborate across departments to support and execute People & Culture initiatives that enhance staff engagement, culture, learning and development, DE&I efforts, and overall workplace experience.
- Assess organizational and individual training needs and help develop, coordinate, and evaluate learning opportunities that support staff and business growth.
- Champion and support organizational change initiatives by fostering collaboration, communication, and staff alignment throughout periods of growth and transformation.
- Partner with leadership and the P&C team to identify opportunities for process improvement, increased efficiency, and enhanced staff support across HR operations and programs.
- Maintain and manage staff records, HRIS systems, compliance documentation, and internal People & Culture processes with a high level of accuracy, organization, and confidentiality.
- Support onboarding and orientation programs that create a welcoming, informed, and engaging experience for new hires.
- Prepare reports, complete employment verifications, support MLS reporting requirements, and assist with audits and compliance-related requests as needed.
- Help foster a collaborative, team-first culture by jumping in where needed and supporting a wide variety of People & Culture initiatives and day-to-day operations.
- Other duties as assigned.
Qualifications:
- 3+ years of progressive Human Resources experience; experience in recruiting or talent acquisition is a plus.
- Strong communication skills with the ability to connect clearly and confidently across all levels of the organization, both verbally and in writing.
- A proactive, solutions-oriented mindset with a creative approach to problem-solving.
- Comfort working in a fast-paced, dynamic environment with the ability to shift priorities, stay flexible, and partner effectively across teams and departments.
- Strong organizational skills with the ability to manage multiple priorities at once while maintaining accuracy, attention to detail, and a strong service orientation.
- High level of integrity, sound judgment, and discretion when handling confidential and sensitive information.
- A collaborative, people-first mindset with a genuine interest in supporting staff and strengthening culture.
- Experience working in a unionized environment is a plus and valued but not required.
- Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays
Please note:
- Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.
- CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
- If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at [email protected] to let us know the nature of your request and your contact information.
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- By clicking apply, you agree to the terms of the MLS Privacy Policy.
Job Questions:
Are you at least 18 years of age?
Are you legally authorized to work in the United States?
Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
Do you have prior managerial or staff oversight experience?
What is your desired salary range for this position?