Chicago Fire

Chicago Fire

Coordinator, New Stadium Sales & Service

Chicago Fire - Entry Level
Chicago · IL
Ticket Sales & Service · Ticket Operations
$22 - $25 / year
The Chicago Fire Football Club (Chicago Fire FC) is an American professional soccer club that competes in Major League Soccer (MLS), the top U.S. domestic league. Founded on October 8, 1997, on the 126th anniversary of the Great Chicago Fire, the Club began play in 1998 as one of the League’s first expansion franchises. The Fire have won six major domestic titles, including the 1998 MLS Cup; the 1998, 2000, 2003, and 2006 Lamar Hunt U.S. Open Cups; as well as the 2003 MLS Supporters’ Shield.

The Club recently announced plans to build a $750M+ privately financed downtown stadium in Chicago in 2028. The stadium will anchor Chicago’s newest neighborhood, the 78, a 62-acre development and entertainment district located along the Chicago River just south of Roosevelt Road. For more information on our bold plans, visit DearChicago.com

Additionally, the Club recently opened the state-of-the-art $100M Endeavor Health Performance Center in March 2025 that has set the standard for North American training facilities. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the company in the coming years. 

At Chicago Fire FC, we’re on a mission to entertain, serve, and unite Chicago by delivering excellence on and off the pitch to ensure a world-class experience. As a club we let our values guide everything we do: we uphold uncompromising integrity, show respect for all at all times, never settle for less, constantly innovate, and hold ourselves relentlessly accountable. 
 
Position Overview: 
Chicago Fire Football Club is seeking an initiative-taking New Stadium Sales & Service Coordinator to join the organization this Winter and play a vital role in our new stadium opening in 2028. This position will be responsible for working alongside the new stadium leadership team supporting significant contractual revenue across a diverse set of products to Chicagoland businesses, C-levels, and high-net worth individuals. In addition to the revenue support, you will be a key component of a world-class preview center scheduled to open in the iconic Wrigley Building this Winter. The Coordinator, New Stadium Sales & Service will report directly to the VP, New Stadium Sales & Service. 
 
Job Responsibilities:
  • Create, track and maintain all proposals, contracts and follow all sales processes
  • Assist department leadership in executing comprehensive sales campaigns to drive revenue that meet annual and long-term goals
  • Assist with the preparation and implementation of event and meeting elements such as presentations, prospecting events, client events, and more
  • Consistently update department schedules, documents, and collateral
  • Accurately track and record all new stadium sales items, ensuring all inventory is up-to-date and readily available
  • Lead the planning of department team-building exercises, sales contests, conferences, and travel accommodations, along with assisting in the tracking of department expenses
  • Collaborate with various personnel and departments (marketing, strategy, legal, operations, finance, etc.) to ensure proper execution of programs
  • Create presentations and collateral materials to support the sales team outreach 
  • Create agendas and models to support the leadership team priorities
  • Provide a best-in-class customer experience for all prospective clients engaging with the sales center.
  • Maintain a clean, organized, and branded reception area that reflects the club’s standards.
  • Manage inventory of promotional materials, office supplies, and refreshments.
  • Other duties as assigned by members of the leadership team
 
Required Qualifications: 
  • 1-2 years of experience in a sales, service, or strategy position
  • Attention to detail and organizational skills with the ability to meet firm deadlines
  • Must be an initiative-taker with a strong work ethic and excellent written and verbal communication skills
  • Ability to multi-task and complete projects in a timely manner, often under tight deadlines
  • Ability to work autonomously and use excellent judgment in escalating issues to supervisors
  • Willingness to learn sales and strategy techniques in a fast-paced environment
  • Must have proficient computer skills and experience with Microsoft Office applications
  • Strong customer service skills
  • Ability to solve problems and think on the fly
  • Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays
 
Preferred Qualifications: 
  • Bachelor’s degree in business, Sports Management, or a related field
  • Experience working with corporate sales or service in the Chicagoland area or a similar-sized market
 
Compensation:
  • This role offers an hourly rate range of $22-$25/hour 
  • Final salary is determined by carefully considering the applicant's background, experience, and qualifications. Base pay may vary significantly based on geographic location, job-specific knowledge, skills, and overall experience. This role is classified as Full-time, exempt
  • This role is bonus eligible based on individual and club-wide goals
  • Additional benefits & perks: https://www.chicagofirefc.com/careers
 
 
Please note:
  • Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club. 
  • CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
    • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the People and Culture Department at [email protected] to let us know the nature of your request and your contact information.    

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