Austin FC joined Major League Soccer (MLS) as the League’s 27th club in January 2019. Austin FC officially began competing in MLS in April 2021 and will play its fifth season in 2025.  Austin FC plays its home matches at Q2 Stadium, a 100% privately financed, state-of-the-art stadium which earned certification as a zero-waste venue.  Austin FC sold out all 70 MLS home matches it played at Q2 Stadium during its first fourth season in the league, including two MLS Cup Playoff matches in 2022 as the team reached the Western Conference Final. 

Austin FC is actively seeking an experienced and motivated Senior Manager, Sales to manage and lead the sales team and grow the group ticketing and premium business. In this role, you will be responsible for leading and coaching a sales team, setting performance targets and collaborating with other leaders to maximize fan engagement and enhancing the fan experience. You will also maintain and grow a book of business and build and maintain relationships to eventually sell group and premium ticketing products. 

This position will be based in Austin, TX and the role will be in-person at Austin FC’s office.

·        Has a proven track record of leading and developing high performing sales teams?

·        Thrives on driving results while also being able to sell at a high level? 

·        Possesses strong leadership skills and the ability to coach and mentor others while exceeding goals?

·        Is a strategic thinker who can balance day-to-day execution with long term sales planning?

·        Enjoys collaborating across departments to create a seamless and premium customer experience?

·        Is motivated by creating innovative, revenue-driving solutions for clients and the organization?

·        Maintains professionalism, organizational, and is able to perform under high pressure?

You Will:
·        Lead and develop a sales team to achieve and exceed individual and departmental revenue goals, and

·        Serve as a player and coach, where you can personally generate significant premium and group ticket revenue to the greater Austin community including individuals, families, and corporations, while guiding the sales team to do the same; and 

·        Develop and execute strategic sales plan for premium seating, luxury suites, club seats, and group sales opportunities; and 

·        Provide high quality leads for yourself and your team through proactive prospecting, networking, and community engagement; and 

·        Foster a culture of accountability, positivity, and continuous improvement with the sales department; and 

·        Build and maintain strong relationships with corporate partners, premium clients, and local organizations to expand the client base; and 

·        Represent Austin FC at networking events to help drive awareness of the brand and sales; and

·        Collaborate closely with other departments, including marketing, partnerships, and service to deliver a premium client experience; and 

·        Oversee and refine the sales process, tracking, and reporting to maximize efficiency and results; and 

·        Service current and prospective clients on matchdays and other events.

·        Bachelor’s Degree required

·        Two (2) years of management experience leading a sales team in sports, entertainment or a related industry

·        Proven ability to meet and exceed personal sales goals

·        Exceptional skills in coaching, motivating, and holding a sales team accountable

·        Demonstrated success in premium sales and/or group sales

·        A proactive approach to lead generation, pipeline management, and relationship building

·        High proficiency in relationship building, relationship management and networking skills

·        Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans

·        A commitment to diversity and inclusion both internally and externally 

·        Demonstrated ability to communicate effectively using a variety of media with diverse audiences

·        English language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages – even better

·        An outstanding work ethic and attention to detail

·        Proficiency in Microsoft applications and CRM systems. Proficiency in Salesforce/Microsoft Dynamics a plus

·        It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.  

·        All selected candidates are subject to passing a background check prior to employment.

·        Hours are variable and can easily include early mornings, evenings, weekends and some holidays in addition to the traditional Monday through Friday hours.