Information Technology Intern with Austin FC in Austin · TX

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Sports Jobs in Austin · TX
Internship: Internship
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Austin FC joined Major League Soccer in January 2019 as the league’s 27th member club and will officially begin play in MLS in 2021 in a new, state-of-the-art 20,500-seat soccer stadium and public park scheduled to open during Austin FC’s inaugural season. We are actively seeking an intern to join our IT Department.
 In this internship, you will gain valuable exposure to building a new team from the very beginning.  This is an opportunity to contribute to Austin FC’s IT department ahead of the inaugural season as well as a great way to advance your career.

 Are You Someone That:
  • Is customer focused?
  •  Is agile and able to respond effectively to the changing needs of a fast-paced growing organization? 
  •  Creates processes to increase work efficiencies and systems to work smarter not harder?
  •  Wants to grow your IT skills?
  •  Enjoys operating independently and proactively to achieve business objectives?

You Will:
  • Provide technical assistance and support for incoming issues related to computer systems, software, and hardware
  • Respond to issues either via email, in person or over the phone
  • Document issues in helpdesk system
  • Write procedures to common tasks
  • Train computer users
  • Perform daily maintenance on computer systems
  • Install, modify, and repair computer hardware and software
  • On-board and off-board systems and users
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install computer peripherals for users
  • Follow up with customers to ensure issues has been resolved
  • Inventory management

You Have:
  •  Working knowledge on Microsoft Windows & Apple platforms
  •  Experience with help desk
  •  Basic LAN/Networking knowledge
  •  Experience with Office 365 Administration
  •  A+ certification is preferred
  • Experience with phone system administration
  •  Microsoft/Apple certification a plus
  •  In-Tune Management knowledge a plus
  •  System imagining knowledge a plus

Other Details:
 It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.  
All selected candidates are subject to passing a background check prior to internship.

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