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Executive Director of Technology and Digital Products with USA Cycling in Colorado Springs · CO

USA Cycling jobs
Sports Jobs in Colorado Springs · CO
Technical Services: Director
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USA Cycling is the national governing body for the sport of cycling and oversees the disciplines of road, track, mountain bike, cyclocross and BMX. With a mission to develop the sport of cycling in the United States and to achieve sustained international racing success, USA Cycling supports cyclists at all levels, from those just beginning in the sport and participating in fun rides to seasoned professionals. The organization not only identifies, develops, and selects cyclists to represent the United States in international competition, but also supports amateur bike racing through grassroots development programs and the provision of critical infrastructure to run organized racing. By joining USA Cycling, you will be able to apply your individual talent and passion to our mission and shape the future of our organization! We are in an innovative phase within our organization and looking for a change agent to cultivate member experiences that deliver the USA Cycling brand promise of safe, fun, measured and equitable. The ideal candidate will have a background that reflects a balance of expertise in technology and the digitally based revenue space to help us evolve our technology platform and products at USA Cycling.

       THE ROLE

 As the Executive Director of Technology and Digital Products we are looking for an individual who has a solid track record of experience in delivering digital products from design to production for large enterprises. As a technology and product development leader, we are interested in your technical expertise, your ability to deliver as well as your product design and customer-first approach. Reporting directly to the Chief Executive Officer, you will ensure USA Cycling’s products and technology are built and leveraged to deliver outstanding experiences for our cycling community. As a member of the Senior Leadership Team, your key contribution to the organization will be to drive product innovation and technology leadership during this growth phase while providing a sustainable model for the future.


  • Creating, Delivering, and Managing Product Portfolio and Strategic Architecture-Providing vision and leadership by championing key product and technology initiatives that will transform the way USA Cycling does business internally, with its members, its partners, and other stakeholders; providing continuous innovation and delivery; developing and maintaining an effective organizational structure that supports the needs of the business; identifying and maximizing opportunities for technology efficacy, scalability, and innovation; driving a cohesive strategy balancing short-term wins with long-term maintainability.
  • Solving Problems-Prioritizing technology projects and managing workload scheduling and resourcing to ensure on-time and on-budget completion; Build and manage internal ticketing program and process.
  • Communicating-Effectively communicating complex technology needs and challenges to non-technical stakeholders; proactively and productively collaborate across all levels and departments of the organization to strategize and deliver technology initiatives aligned with business initiatives.
  • Managing People and Budget-Building and managing a budget that includes a prioritized project list, people strategy in support of company-wide goals and initiatives; Planning, structuring, recruiting and hiring for key positions; nurturing and growing a team.


  • Technologists will provide innovative, safe and secure technology solutions that are well designed and developed, scalable, stable, and easy to maintain. They will follow industry standards and best practices, and keep their skills current. This team will also manage the data analytics and CRM platforms that will provide insights and support to business leaders. Other responsibilities include supporting USA Cycling’s internal operations and systems.
  • Digital Product Managers will have end-to-end responsibility and ownership of technical products. This entails understanding and conveying the vision to development teams, delivering the product with a high level of operational excellence, and owning all the enhancements and defects associated with the products. The team will be adept at traversing multiple stakeholder groups both internally and externally to understand and analyze user needs and translate those needs to designers and technologists whether they are internal staff or partners.
  • Analysts will provide tools and support to the business teams to learn more about our members and supporters. With the business teams, they will inspire change by communicating research findings through qualitative (i.e. voice of the customer) and quantitative methods (i.e. analytics) that are convincing and actionable.
  • Project Managers will develop detailed project plans and manage each project with precision and agility. They will plan for and address issues that will arise with confidence and dexterity and they will know how to mitigate risks of changing business needs.


  • You are not just a manager but an effective and inspirational leader. People want to work for you. You'll set clear goals to create both challenging and rewarding work, ensuring your teams and partners are highly engaged.
  • You are a strong partner and have experience working in a complex, matrixed environment that includes multiple stakeholders. You will effectively communicate between business /
non-technical audiences and technical groups.
  • With operational excellence, you will manage project timelines, deployment, operational plans and budgets to ensure that business requirements are met with high quality.
  • You will stay up-to-date on technology changes, especially with regard to frameworks, tools and methodologies and will integrate best practices for continuous process improvement.


  • A minimum of 10 years' progressive leadership experience (current Director level or above) in a large technology based company
  • 10+ years' combined Product and/or Software Development in the SaaS space
  • Contemporary orientation and experience with digitally based recurring revenue business models
  • 5+ years' building consumer engagement and e-commerce systems
  • Prior experience defining and managing product roadmaps and release schedules
  • Prior experience managing agile development processes across the enterprise, including scoping and prioritizing multiple development efforts and allocating resources and setting timelines
  • Proven experience leading major technology transitions within an organization including implementing a new ERP or CRM system
  • Prior experience with business intelligence and advanced analytics systems
  • In-depth experience in delivering highly trafficked digital products (B2C or B2B) from design to production. Experience in user research and product design methodologies required
  • Strong understanding of system and application architecture including best practices and tradeoffs
  • A mix of strategic and tactical ability - you will drive product and technology strategy and provide hands on leadership
  • Experience working with globally distributed teams


  • Bachelor or Master's degree in Computer Science, Computer Engineering or a related technical discipline


  •  USA Cycling offers a comprehensive suite of employee benefits, including Health Savings and PPO type health insurance plans, 403B, life insurance and disability insurance. However, the best benefit is the talented and fun people you work alongside every day.


 To pursue this opportunity further, please apply with a current resume/CV and a cover letter detailing your experience and qualifications.
USA Cycling is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

  2. Do you have a minimum of 10 years progressive leadership experience (Director level or above)?

  3. Does your minimum of 10 years of leadership experience include a combination of Product and/or Software Development in the SaaS space?

  4. Do you have at least 5 years prior experience building customer engagement and e-commerce systems?

  5. Have you led a major technology transition within an organization previously including implementing an ERP or CRM system? Please explain in detail.

  6. Are you willing to relocate to Colorado Springs, CO if offered the role? What is your relocation time-frame?

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