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Who We Are
Quint is the industry-leading provider of official tickets and hospitality packages to the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of its exponential growth.
Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events, including Formula 1, NBA, Kentucky Derby, MotoGP, Breeders' Cup, Belmont Stakes, and the NHL.
What You Will Do
As the Event Administrator, you will assist with a variety of processes during the planning, on-site execution, and post event debrief with a focus on freight, fulfilment, & ticketing support. You will work collaboratively to support overall initiatives to deliver exceptional guest experiences at all events globally.
Essential Job Duties & Functions
- Assist with designing and producing cohesive, brand-aligned, engaging hospitality spaces in collaborations with Marketing/Creative teams and vendors
- Support creation of detailed run of show documentation to ensure a seamless guest experience, considering appearances, entertainment, live sporting schedules, guest movement, mealtimes, etc.
- Assist the Logistics Lead in the planning and coordination of all logistical aspect of events, including transportation, accommodations, and vendor relations
- Assist in drafting, organizing, and maintaining detailed event plans, ensuring all aspects of the event are well-coordinated and aligned with overall objectives
- Organize and manage the logistics of shipping all event materials
- Track shipments to ensure timely delivery to and from event locations
- Collaborate with shipping vendors and freight companies to negotiate rates and schedules
- Coordinate with on-site teams to ensure proper delivery and setup of freight materials
- Support the fulfillment lead in preparing all physical package items being shipped to guests
- Support the fulfillment lead in tracking and managing delayed or issue shipments
- Work closely with vendors and internal teams to replenish stock as needed
- Oversee the accurate tracking, organization, and maintenance of all inventories
- Assist in the allocation, quality control, and distribution of both physical and digital event tickets
- Utilize various ticketing platforms to distribute digital tickets to attendees
- Maintain accurate records of ticket inventory and distribution
- Respond to ticketing inquires and resolve issues related to ticket delivery or access
- Maintain documentation for all logistics and ticketing activities, including shipping manifests, inventory lists, and ticketing records
- Prepare reports on freight costs, fulfillment accuracy, and ticketing metrics for management review
- Accountable for the assigned portion(s) of the budget for your assigned tasks and projects.
- Support initiatives to maximize budget utilization through negotiation and internal collaboration
- Ensure accurate and timely tracking of planned and confirmed expenses
- Tightly manage your own on-site expenses and inspire fiscal responsibilities in fellow travelers
- Collaborate with manager to understand sales projections and any required budget adjustments
Basic Qualifications
- Bachelor’s degree with an emphasis in Business, Hospitality, Marketing, Logistics, or equivalent professional experience
- 1+ years’ experience in event planning and management; experience coordinating and delivering on-site events in sports, entertainment, and/or festivals preferred
- Direct experience managing budgets of at least $25K
- Proficient in MS Office Suite, CRM software, and project management tools
- Bi/multilingual preferred
- Strong attention to detail; willing and able to adhere to strict processes, procedures, and guidelines
- Highly organized and efficient work style
- Ability to multitask in a fast-paced, deadline-driven environment
- Accountable for the assigned portion(s) of the budget for your assigned tasks and projects
- Support initiatives to maximize budget utilization through negotiation and internal collaboration
- Ensure accurate and timely tracking of planned and confirmed expense
- Tightly manage your own on-site expenses and inspire fiscal responsibilities in fellow travelers
- Collaborate with manager to understand sales projections and any required budget adjustments
Physical Demands
- Prolonged periods sitting at a desk and working on a computer
- Extensive walking and standing for periods greater than 12 hours
- Must be able to lift up to 50 pounds
- Must be able to work on-site at Charlotte, NC headquarters
- Must possess a valid driver’s license
- Willing and eligible to travel internationally, as needed up to 25%
- Eligible to work in the United States
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
