A dynamic and experienced leader is sought to drive ticket sales initiatives for the Columbus Fury, a premier team in Major League Volleyball. The Senior Director of Ticket Sales will be instrumental in developing and executing comprehensive sales strategies, leading a dedicated team, and achieving ambitious revenue goals across season tickets, mini-plans, and group sales. This role requires a proven sales professional with a passion for building relationships and motivating a high-performing team.
Responsibilities:
- Develop and implement strategic sales plans to maximize revenue from season tickets, partial plans, and group sales.
- Lead, mentor, and manage a team of ticket sales professionals, fostering a culture of high performance and continuous improvement.
- Set clear sales targets and KPIs for the team and individual contributors, ensuring accountability and goal achievement.
- Conduct regular sales calls, presentations, and outreach to generate new business and cultivate existing relationships.
- Analyze sales data and market trends to identify opportunities and adjust strategies as needed.
- Collaborate with marketing and operations teams to create compelling ticket packages and promotional campaigns.
- Oversee the accurate tracking and reporting of sales activities and pipeline management within a CRM system.
- Represent the organization at community events, networking functions, and game days to promote ticket sales.
- Ensure an exceptional customer experience for all ticket holders, from initial contact through post-purchase support.
Qualifications:
- Minimum of three (3) years of progressive full-time ticket sales leadership experience within professional sports.
- Demonstrated track record of consistently exceeding sales targets and driving revenue growth.
- Proven ability to successfully lead, motivate, and develop a sales team.
- Exceptional communication, interpersonal, and negotiation skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in CRM software; experience with ticketing systems like Archtics is a significant plus.
- Bachelor's degree in a related field preferred.
- Ability to work evenings, weekends, and holidays as dictated by the sports schedule.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
