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Development Services Specialist

Positive Coaching Alliance
Mountain View, CA

Want to make a difference in the lives of youth athletes?  Help create Better Athletes, Better People by supporting the organization's development functions and other data support functions.

Position: Development Services Specialist (Mountain View, CA - National Headquarters)

About Positive Coaching Alliance (PCA): 

Positive Coaching Alliance (PCA) (www.positivecoach.org) is a national nonprofit organization founded at the Stanford University Department of Athletics in 1998 committed to creating a Development Zone™ culture in high school and youth sports where the goal becomes to develop Better Athletes, Better People. PCA takes a systems approach to work with youth sports leaders, coaches, parents and athletes to use the youth sports experience to teach young athletes positive character traits and life lessons.

Through partnerships with more than 3,000 schools and youth sports organizations (YSOs), PCA has conducted 15,000+ live workshops for leaders, coaches, parents and athletes (more than 2,200 live workshops in 2015 alone).

PCA is headquartered in Mountain View (CA), with 17 Chapters in Central Texas, Chicago, Cleveland, Colorado, Hawaii, Houston, Los Angeles, Minnesota, New England, New York City, North Texas, Phoenix, Portland (OR), Sacramento, Seattle, SF Bay Area, and Tampa Bay and soon to open Chapters in Atlanta and DC.  

Responsibilities:

  • Accurately enter and maintain donor, prospect, gift, fund and other associated records in the donor database.
  • Administer gift processing, acknowledgement and reporting based on Foundation policies.
  • Responsible for mapping and documenting internal processes and procedures as they relate to development functions and the database.
  • Create development reports and dashboards using database and prospect software
  • Provide research on prospective donors, board members and nonprofits using a variety of databases and other online tools.
  • Develop and analyze data creating written reports for decision making.
  • Serve as liaison to existing donors and other constituents and assist as needed with their philanthropic giving, and in utilizing the Foundation’s online donor platform.
  • Produce mailing lists, gift and other reports for both internal and external uses.
  • Work with the Finance team to ensure gift information is entered accurately across systems and any gift reporting requirements are met.
  • Train and assist new and existing staff in use of donor database.
  • Review and troubleshoot processes, offer recommendations for improvement, and implement changes.

Qualifications:

  • 1 to 3 years’ experience managing databases, preferable in the development department of a non-profit organization, required.
  • Must have excellent computer skills (MS Word, Excel, PowerPoint and Internet) and Salesforce experience.
  • Bachelor’s degree or will consider experience in lieu of a Bachelor's degree.
  • Process-oriented and capable of working quickly while paying attention to detail.
  • Strong organizational skills, ability to prioritize and manage multiple projects simultaneously and to meet deadlines.
  • Set objectives, and track progress towards achieving objectives.
  • Strong computer skills; experience with a CRM program a plus
  • Knowledge of crowdfunding platforms
  • Excellent communication skills, both written and oral.
  • Excellent logic/problem-solving skills.
  • Willingness to work extended hours/days for occasional events and special projects as required.
  • Ability to work well with others as part of a team and to work independently.
  • Commitment to maintaining good donor relations, confidentiality, and accurate records.
  • Personal enthusiasm, optimism, and humor, and comfort with creative processes.

PCA provides competitive benefits:

  • Medical, dental and vision
  • 12 days of vacation and 12 sick days starting first year
  • 11 holidays a year
  • 403(b) retirement plan
  • Long Term disability

Job Questions:

  1. How did you hear about this job?

  2. What interests you about this position?

  3. YES/NO: I have participated in youth sports as a player. If YES, in which sports and at what levels?

  4. YES/NO: I have previous experience using CRM systems. If YES, please describe.

  5. Why are you passionate about the PCA mission?

  6. Why are you right for this position?



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