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Title: Premium Sales & Hospitality Representative
Employee Status: Temporary Full Time
Work From Home Option: Not Applicable
FLSA Status: Non-Exempt
Job Overview:
The Premium Sales & Hospitality Representative assists the Premium Sales team with generating new business revenue through sales efforts of premium hospitality areas at NYRA tracks, inclusive of seasonal packages, memberships, partial plan packages, suite rentals and group tickets.
Essential Functions:
The Premium Sales & Hospitality Representative assists the Premium Sales team with the following tasks:
- Generate qualified premium seating leads via researching industries, companies, and referrals.
- Contribute to the development and implementation of unique sales strategies, ideas, and programs as a means of producing new business opportunities.
- Responsible for managing sales cycle from prospecting clients, closing the sale and continued service for upsell.
- Extend customer support at Sales & Hospitality service desk and/or phone coverage as assigned.
- Provide premium customer service in every touchpoint with clients.
- Maintain accurate documentation of prospects and sales activity in NYRA’s CRM and Ticketing software.
- Foster positive, cooperative team culture by developing mutually beneficial working relationships with all team members, colleagues, and vendors.
- Performs other duties as instructed.
Qualifications:
- Education: Bachelor’s Degree or equivalent experience.
- Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
- Excellent oral, written communication, customer service and problem-solving skills.
- Experience: event or sales experience preferably in the thoroughbred racing or sports entertainment industries.
- Other Requirements: Computer literacy, Driver’s license, professional appearance and ability to work the racing schedule including weekends and holidays.
Summary of Physical Requirements and Work Environment:
This work is primarily sedentary but occasionally will be in outside weather conditions when meeting or escorting visitors or guests to hospitality areas.
Pay Range / Salary: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
