Gameday Operations Intern
Season: November 2025 -May 2026
ABOUT
The Georgia Swarm Professional Lacrosse Organization is an esteemed member of the National Lacrosse League and the leading box lacrosse team in the greater Atlanta region. Our front office is based in Duluth, GA, and our games take place at the Gas South Arena.
EXPECTATIONS:
This position offers a comprehensive, hands-on experience within the sports industry, providing valuable exposure to sporting events, customer service, and professional development. Our work environment is fast-paced and energetic, so we’re looking for someone who brings positivity, initiative, and a strong sense of urgency.
Interns will gain meaningful connections and insights into the Atlanta sports business community while contributing to the growth of a dynamic organization in the metro area. We take pride in offering motivated individuals the opportunity to develop the skills and experience needed to confidently launch their careers.
RESPONSIBILITIES INCLUDE:
- Assisting Swarm front office staff with game day setup and on-field promotions.
- Supporting event operations before, during, and after the team’s eight home games.
- Completing assigned individual daily and weekly responsibilities.
OTHER POSITION DUTIES:
- Maintain Georgia Swarm dasher boards, signage, and promotional inventory on game days.
- Assist with in-arena contests and promotional marketing activations.
- Support the production of in-arena entertainment, including performances and on-field promotions.
- Serve as an assistant to the mascot and in-arena host during games.
- Support the Sales staff in greeting season ticket members, coordinating large group outings, and managing on-field experiences.
- Perform other duties as assigned.
REQUIREMENTS:
- Must be able to work weekends as required
- Able to commit to the entire NLL season (December 2025 through May 2026)
- Able to work under pressure and in stressful situations in a timely manner
- Excellent verbal communication and interpersonal skills, and attention to client satisfaction
- Strong professional leadership attitude
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Office)
- Ability to communicate and work well with Management
- Ability to work individually (with little supervision), as well as part of a team
- Must be able to follow directions with little guidance or specific direction depending given tasks, respond to management direction, and treat people professionally and with respect at all times
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must possess the ability to work a flexible schedule that includes long hours. Ability to lift, push or pull up to 50lbs and stand on feet for long periods of time and at times working in an extremely loud environment.
- The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
- (4) complimentary tickets to each home game
- Pregame staff meal provided before each home game
- Hands-on experience in the sports/entertainment industry
- Position is unpaid and can count towards a course for college credit
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
