Location: In-person | Downtown San Diego
Reports to: Senior Director of Ticket Sales & Service
Compensation: Base Salary: $20/hour ($41,600 annually based on 40-hour work week) Commission: 10% on all personal sales (uncapped) Target Total Compensation: $60,000–$80,000+ based on performance. This position is non-exempt and requires in-office presence.
Who This Role Is For
This role is for competitive, disciplined, and driven sales professionals who want to build a career in sports revenue generation. If you are comfortable making 50+ outbound calls a day, hearing “no” regularly, and using it as fuel — you will thrive here. If you are looking for a clock-in/clock-out job, this is not it.
The Opportunity
The Inside Ticket Sales Associate is responsible for generating new revenue through season tickets, group sales, specialty ticket programs, and contracted B2B and B2C partnerships. This is a high-activity, high-accountability sales role focused on outbound prospecting, closing new business, and driving renewals.
Your success will be measured by:
- Revenue generated
- Activity metrics (calls, emails, appointments set)
- Pipeline growth and CRM discipline
- Retention and client satisfaction
Performance Expectations
- Execute 45+ outbound calls and 55+ personalized emails daily
- Set qualified appointments weekly
- Close new season ticket and group business monthly
- Meet or exceed annual new revenue and renewal goals
- Maintain accurate and disciplined CRM reporting
- Deliver exceptional in-venue experiences to strengthen renewals and referrals
You are expected to proactively build your book of business — not wait for leads.
What Success Looks Like in the First 90 Days
- Complete onboarding and product training within 30 days
- Build an active pipeline valued at 3–5x monthly quota
- Close first new revenue within 30 days
- Consistently hit daily activity standards
- Demonstrate strong game-night presence and client interaction
Responsibilities
- Prospect, qualify, and close new season, group, and specialty ticket sales
- Identify customer needs and present tailored ticket solutions
- Generate referrals and repeat business
- Execute proactive touchpoints throughout the year (calls, emails, in-person meetings, game-day interactions)
- Create memorable client experiences that drive high Net Promoter Scores (NPS)
- Maintain detailed CRM records and forecasting reports
- Represent the organization at games, community events, and networking functions
- Work flexible hours including nights, weekends, and holidays as required
Required Traits & Skills
- Highly competitive and self-motivated
- Resilient — able to handle rejection and stay productive
- Coachable and accountable
- Strong listener with consultative selling skills
- Organized with disciplined pipeline management
- Excellent written and verbal communication skills
- Thrives in a fast-paced, metrics-driven environment
- High integrity and professionalism
Sales experience is preferred but not required for candidates who demonstrate drive, coachability, and competitiveness.
Growth Path
High performers will have opportunities to advance into Account Executive or leadership roles based on results. We promote based on performance.
Benefits
- Paid PTO accrues at 8 hours per 416 hours worked
- Maximum PTO balance of 80 hours
- 40 hours may roll over after two-year anniversary
- Professional development and advancement opportunities
- Uncapped earning potential
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
