IRONMAN

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Customer Service Internship - Summer with IRONMAN in Tampa , FL

IRONMAN jobs
Sports Jobs in Tampa , FL
Internship: Internship
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2019 Summer Months (June through August)
This role is responsible for providing support to our IRONMAN Customer Service Department. 

Responsibilities:
  • Answering general inquiries about IRONMAN and Rock ‘n’ Roll events and assigning customer service tickets to specific races when necessary. 
  • Handling general escalations/concerns via email with customers/athletes.
  • Monitoring online portal articles to ensure all information us up to date and making any changes required. 
  • Assist marketing department with athlete/club outreach regarding programs and events.
 
Skills and Knowledge
  • Excellent written and oral communication skills.
  • Collaborative personality, ability to work well in a team environment.
  • Creative problem solver.
  • Knowledge and interest in the sport of triathlon/running/endurance 

Requirements
  • Seeking a bachelor's degree from four-year College or university in Sport Management, Sport Recreation or Sport Business, or other related field. 
  • This will be an unpaid internship in exchange for college credits. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Internship is based in our Tampa, FL office, are you based in Tampa or able to relocate at your own expense during time of internship? (We would need to change this to say Nashville, TN for the Mid-Atlantic one)

  3. During which months would you be able to perform the internship?

  4. Are you currently enrolled in College or enrolled within 6 months of graduation?

  5. This will be an unpaid internship in exchange for college credits, does it work for you?

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