Franklin Sports

Franklin Sports

Office Clerk

Franklin Sports - Entry Level
Memphis · TN
Administration/General Management: Administrative/Executive Assistant
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Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages.   Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all.  Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport.  We are super proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, USA Pickleball, and Hasbro’s Nerf brand which bring energy, strength, and joy to our products. We are family owned and family driven.  To join Franklin Sports is to join the #FranklinFam.

Franklin Sports, Inc. is looking to hire a passionate, high-energy individual to support our Memphis Operations.

What you will do: This role requires a detailed person to ensure all items are handled in a timely manner and  is responsible for coordinating and supporting all Outbound clerical processes to support a 500,000+ square foot distribution center. This position needs to work closely with various departments both internal and at a corporate level, as required. 

We are looking to hire a proactive individual, with previous experience in a large big box distribution warehouse environment.  The ideal candidate is expected to work in a team office environment, maintain strict attention to detail and process accuracy, and should be familiar with best practices regarding outbound shipping and carriers. 

The position is an on-site position, located at our Distribution Center in Memphis, TN and will report to the Customer Order Flow Manager.




  • Interacts daily with outbound carriers – makes calls for routing and carrier pickup of outbound shipments
  • Responsible for assigned incoming customer order preparation, printing, and tracking
  • Upon receipt of orders, updates and edits pick list information in AS400 and, when applicable, on the customer’s website
  • Prepares orders by ship date, destination, and purchase order type.  Evaluates stock issues and then groups orders logically to disperse to Order Picking Department
  • Analyzes purchase orders to obtain correct routing then books shipments; monitors all facets of the shipping process
  • Batches orders, prints picking tickets, prints labels and matches with orders. 
  • Responsible for invoicing all outbound shipments and carrier charges
  • Must be willing and able to work overtime hours as assigned
  • Other duties as assigned


  • High school diploma or equivalent required 
  • One (1) to three (3) years of related experience strongly preferred



  • Possesses excellent organizational, interpersonal, and problem-solving skills  
  • Strong attention to detail, and accurate data entry and validation
  • Ability to work independently and in a team environment 
  • Strong computer experience, including Excel, Word and internet usage 
  • General outbound carrier knowledge of LTL, TL, and small parcel, services, including BOL creation is preferred
  • Understanding of following safety protocols and work in a safe manner
  • Ability to work cross functionally with internal and external parties at all levels

Level of Responsibility:

Interact regularly and follow up with internal and external parties based on direction of management, presents information for decision making to manager, and the requires ability to independently follow up on pending items and to manage their own daily tasks and projects as assigned by management.  

Supervisory Responsibilities:

This position does not supervise employees.


If you are interested in joining the #FranklinFamily, please apply.  We also want to share with you our benefits at a glance:

  • Employee Discounts
  • 401K with immediate participation and a 1% match, a retirement 401(K) match of 3% safe harbor match, plus a potential profit-sharing retirement contribution of 1% after a full calendar year of employment 

 After 30 Days Waiting Period: 20 days PTO program/10 Paid Holidays (prorated)

  • Health, Dental, and Vision Insurance
  • Company Paid AD&D and Life Insurance (3 times Base Salary)
  • Voluntary Life and AD&D Insurance
  • Company Paid Short and Long Term disability plans
  • Flexible Spending with $640 Carry Over and Dependent Care Account Plans
  • Employee Life Assistance Plan and Identity Theft Protection Support
  • Tuition Reimbursement after waiting period



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee may be exposed to moving mechanical parts.  The noise level in the work environment is usually moderate.