In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Job Title: Race, Competitions, and Event Ops Manager
Job Status: Year Round Full Time
Compensation and Benefits:
- Compensation: Proposed hiring rate of $2,988.57 to $3,320.83+ biweekly amount; actual pay will be adjusted based on experience. May be eligible for a discretionary bonus annually.
- Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents, and privileges at several other resorts. Several discount programs (i.e., food & beverage, retail/rental, tickets, etc.) are also available.
Job Summary:
The Race Crew and Event Manager is responsible for the coordination of logistics, and the implementation and on-site direction of operational support for athlete training programs, race events, competitions and special events. Manages the allocation of departmental resources for cross-functional initiatives and summer programs. Responsibilities include operational planning and support of both Winter and Summer programs and maintaining a proactive seasonal schedule of resource allocation for on-hill programs, events, groups, and activations. Resources include the use of department labor, equipment, gear, tools, machinery, and resort infrastructure, along with procuring support from external suppliers and interfacing with the demands of event organizers.
Manage Race, Competitions & Event Operations Crew on-site directing daily operational responsibilities and prioritization of duties to support race/competitions, events and programs. Works closely with the Events & Programs department to coordinate staffing and create operations plans and directs staff to ensure multiple priorities are supported. Coordinates with Group Manager, Mountain and Resort Operations departments to plan and execute initiatives. Helps lead and provide oversight to maintain safe, organized standards for internal and external department workspace, storage areas and venues throughout the resort and on mountain. Serve as a liaison to departments to plan, communicate, and complete special projects.
Essential Duties and Responsibilities:
- Lead the Race & Comps Crew. Manage the hiring process and oversee training and development of staff. Ensure Resort policies and safety procedures are followed. Hold staff accountable for demonstrating professionalism, recognizing the importance of maintaining the reputation of the department and serving as an ambassador for the company.
- Prioritizes the tasks for various events and programs over specific periods of time i.e. Early Season Race Training, large scale races and competitions (World Cup training, races/competitions, Grand Prix, Summer Events and activations etc.) Sets timelines to ensure advanced planning and preparation allows for operational support of more than one initiative.
- Assist in planning of on-hill training, races and competitions. Manages crew to successfully execute all aspects of these programs and events. Lead crew in coordination of materials and infrastructure, builds, setting net, maintaining venues and the daily operations of the training program and races. Directs tear-down, loadout and ensures clean-up of venue and work area.
- Develops event timelines and assists with planning of races and competitions working with team to coordinate with organizers and communicate with colleagues across the resort. Creates Ops Plans and hold regular ops meetings with Crew to communicate event plans and daily operations to ensure clear direction, efficiency and successful execution.
- Responsible for the overall safety of the race/competitions department, including risk mitigation, safety training/practices, and appropriate staffing/scheduling
- Contributes daily to build the brand as the athlete’s mountain by supporting one of the Resort’s important priorities, which is to support all levels of athletes’ progression and development in all disciplines of snow-sports.
- Ensure the team clearly understands their responsibilities and priorities while following timelines and operating in a productive manner. Direct Crew in safety needs for venues, timing of builds and tear down and all operational needs are met to successfully execute race and competitions. Responsible for successful event venue builds and removal.
- Support the Race, Events, Competitions, Partner Activations & Programs. Work collaboratively with all departments and department leads.
- Serve as liaison to departments and lead cross-functional initiatives to ensure coordination of roles and responsibilities amongst all stakeholders. Develop and implement Standard Operating Procedures to ensure shared ownership and maintenance of areas throughout the Resort and on-hill. Participates in the creation of new and diverse programs to differentiate the Resort and enhance guest experience.
- Participates in the overall planning process from start to finish and facilitates operational needs to deliver a seamless and successful experience for internal and external participants. Works closely with partnerships and groups services managers/coordinators on event plans. Coordinates logistics with mountain operations and other departments to create the most suitable approach for execution.
- Ensures Crew is properly maintaining, organizing and storing infrastructure, equipment and tools. Oversee shared responsibility to keep office space, locker room, storge spaces and shared outdoor space is organized and clean.
Other Duties as Assigned:
- This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
- Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
- All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events
Personal Attributes:
- Role model to industry professionals and other employees.
- Team player, able to work productively in a team environment.
- Is honest and has the highest integrity and respect for confidential information.
- Has excellent communication skills and feels comfortable addressing large groups of people.
- Strong management and organizational skills with solution-based approach.
- Maintains a professional manner and appearance and is comfortable discussing grooming guidelines and professionalism with other employees.
- Follows established policies and procedures and is supportive of Copper’s Core Values.
- Is organized in tasks and sees projects through to the finish.
- Can handle fast-paced, potentially high-pressure environment.
Basic Requirements:
- Is flexible with hours and days of work, including holidays.
- Must be able to lift and ski or snowboard with an excess of 50 lbs.
- Must have fine motor skills and ability to work in extreme weather for long periods of time.
- Must be able to ski or ride to all locations on the mountain.
- Must be available weekends, holidays and some nights.
- Must have a valid US Driver’s License
- Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
- Must be at least 18 years old.
Preferred Experience and Special Skills:
- High School graduate or equivalent.
- Preferred candidates will have management experience and at least five years in the competitive snow sports industry.
- Current USSA PSIA or AASI (or equivalent) certification, USSA Level 1 Official and Chief of Race or Referee required.
- Due to our dynamic environment, candidates must be open-minded and ready to learn new skills.
- In addition, upon hiring, the Manager will begin to attend applicable leadership classes.
