The Pittsburgh Thunderbirds, Pittsburgh’s Professional ultimate frisbee team, is seeking a Gameday Operations Manager for the 2025–26 season. This role provides a unique opportunity to gain hands-on experience in sports business, combining event operations, ticket sales, and sponsorship sales.
As a Gameday Operations Manager, you will build processes for smooth and efficient execution of Pittsburgh Thunderbirds home games at Highmark Stadium. This will include the set-up and break-down of stadium signage, the implementation of our gameday script, and mapping out the stations, activations, and events throughout the stadium to ensure a great fan experience.
Responsibilities
- Assist with all six (6) Thunderbirds home games including: set-up, breakdown, and activations (giveaways, promotions, fan experience).
- Develop, maintain, and update the official Thunderbirds home game script.
- Monitor and report on the overall home game experience and lead discussions on all necessary improvements.
- Be the primary point of contact on game days for staff surrounding set-up, timing, supplies, entertainment, and breakdown.
- Conduct outreach (email, calls, in-person) to record feedback on how to improve the gameday experience.
- Conduct outreach (email, calls, in-person) to pitch in-game opportunities (i.e. National Anthem, Coin Toss, Halftime)
- Maintain strong, ongoing relationships with fans and staff members.
Required Knowledge, Skills, and Qualifications
- Outgoing, approachable, and comfortable engaging with the public.
- Strong organizational skills and reliability — able to balance multiple projects.
- Self-motivated and entrepreneurial mindset.
- Strong communication and interpersonal skills with a professional presence.
- Ability to work on your feet for several hours and work in an outside environment in the summer.
- Ability to work weekends from April – August.
- Proficiency with Microsoft Office (i.e. Excel)/Google Suite (i.e Google Drive) required; basic design skills (Canva/Adobe) a plus.
Education and Experience
- Pursuing or recently completed a degree in sports marketing, sales, business, communications, or related field preferred.
- Previous experience in sales, customer service, marketing, or event operations is a plus but not required.
This is a part-time position that is also eligible for school credit.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
