U.S. Soccer Overview
We are U.S. Soccer and we are the future of sport in the United States. Our mission is to make soccer the preeminent sport in the United States. We embrace diversity, technology and global connections to drive the growth of our sport and serve our athletes and fans. We seek motivated, passionate, skilled people who can think, create and work on a team.
U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.
The Federation’s core principles set organization-wide standards to identify and foster our culture and inform how we interact and hold each other accountable. These principles guide U.S. Soccer: We Win Together. We Aim High. We Champion Diversity, Equity & Inclusion. To be successful as a USSF employee, it is critical to demonstrate and live up to these principles every day and with every interaction with peers, stakeholders, and partners.
The Federation’s core values are the individual attributes and characteristics that staff embody to uphold the organization’s principles and succeed. These values guide our employees: Integrity. Commitment. Teamwork. Respect.
Position Description
The Sr. Manager of Refereeing Operations will be responsible for contributing to the operational roadmap to support the strategic vision. They will report to the Director of Refereeing Operations & Strategy and work across the department with Refereeing Education & Development, executive leadership, and broader ecosystem stakeholders to carry out key priorities in support of grow develop and support referees within the U.S. ecosystem. They will be a natural leader and relationship builder, with experience scaling programs to achieve specific objectives and driving operational efficiencies within teams.
Primary Responsibilities
- Act as a contributor to the operational roadmap to support the strategic vision for the USSF Refereeing Department
- Support the development and drive the implementation of programs directed at growing & developing referees as well as improving the referee work environment (Referee Abuse Prevention initiatives)
- Serve as the lead contact for our international partners administrative requests and communications: FIFA, Concacaf and relevant other federations. Including direct interaction with VP, Refereeing regarding CONCACAF & FIFA appointments
- Develop a strong operating model and working relationship between USSF, State Referee Committees, other affiliated members and key ecosystem stakeholder partners.
- Ensures that US Soccer Refereeing department achieves high quality standards and timely responses in supporting our members and affiliated members
- Identify, implement and maintain digital tools/resources to enhance referee operations, in cooperation with IT department. Including the Learning Center, Demosphere etc..
- Responsible to optimize internal operations, working closely with the Product (technology team) on continued ways to streamline and build efficiencies to make the team’s work effective.
- Oversee the Referee Operations team members (managers & coordinators), supporting professional development of team members
- Own the operational delivery and logistics of all Refereeing program events, including but not limited to: Annual National Camp, webinars, (regional referee academies, WNT/MNT Referee Q&A’s etc..
- Build and maintain strong working relationships across US Soccer departments, seeking areas of collaboration in or to achieve Refereeing’s mission
- Support the Referee Education and Development team in the annual license certification course implementation.
Minimum Qualifications
- B.S./B.A. or Master’s Degree from an accredited college or university required
- 5-7 years of experience working in an operational role; soccer or sports operations preferred, experience as a referee strongly preferred
- Collaborative and passionate about soccer and refereeing; comprehension of referee landscape is a plus
- Strong and empathetic leader with proven ability to build high-performing teams
- Proven problem solver
- Strong ability to influence key stakeholder partners.
- Capable of working in fast-paced and demanding environments
- Ability to deliver high quality work and execute under pressure/deadlines
- Experience analyzing data, gathering insight and using the data to effectively to improve programs
- Must be able to connect “micro” details to the “macro” vision and mission
- Innovative thinker & problem solver who is able to also be accurate and precise in delivery of work
- Excellent written and verbal communication skills
- Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook)
U.S. Soccer is an equal opportunity employer that is committed to diversity, equity and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization.
We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.
