JOB DESCRIPTION
Sport Education LMS Coordinator
CLASSIFICATION: Year-round; full-time
FLSA: Exempt
REPORTS TO: Sport Education Director
LOCATION: Park City, UT
TRAVEL: < 50%
BENEFITS: Comprehensive health insurance package; 401k with 4% company match; generous flexible time off; industry perks; access to athlete gym; weekly staff lunch if on-site; hybrid work schedule if on-site (minimum three days in office).
This is a full-time, beneficial position eligible for our full benefits package including medical insurance and retirement.
SUMMARY / OBJECTIVE
Working primarily under the direction of the Sport Education Manager, the Sport Education Learning Management System (LMS) Coordinator is responsible for the daily management, maintenance, and strategic development of the U.S. Ski & Snowboard Sport Education Academy—our centralized online learning platform for hosting Sport Education courses, certification programs, and educational resources. This individual works closely with the Instructional Designer, Sport Education Coordinator, and Sport Education Manager to ensure the delivery of Sport Education programs across both the Coach Education and Club Development spheres.
ABOUT US
U.S. Ski & Snowboard is committed to leading, encouraging, and supporting athletes in achieving excellence and making the United States of America the Best in the World in Olympic skiing and snowboarding. We are committed to fostering, cultivating and maintaining a culture of diversity, equity, and inclusion by creating an environment in which diversity is valued, equity is striven for, and inclusion is embraced.
ROLES & RESPONSIBILITIES
LMS Management
- Oversee all functionality of the Sport Education Academy, including LMS architecture, course flow, user roles, certification tracking, event registration, and reporting tools.
- Manage relationships with LMS providers, IT support, Membership services and Competition Services.
- Work with the Instructional Designer to ensure the online courses and resources are functioning properly on the LMS.
- Ensure seamless integration between course completion, certification progress, and individual coach profiles.
- Ensure that media content and resources are organized in a readily accessible format and structure.
User Experience & Support
- Respond to user queries, provide technical and navigational support, and resolve access or credential issues.
- Ensure that the design, content and branding of the elements on the Sport Education Academy are in compliance with U.S. Ski & Snowboard guidelines and standards.
Operational Excellence
- Track LMS analytics to assess course performance, user engagement, and system use.
- Provide strategic insights and reports to guide improvements and inform annual education plans.
- Ensure that any updates and revisions to the Sport Education Academy content and processes are shared with the Sport Education Coordinator to communicate with the US Ski and Snowboard staff, National Faculty and coach members.
- Identify opportunities to scale and evolve the platform to meet the needs of emerging US Ski and Snowboard members and coaching populations.
- Provide regular reports on participation, progress, and completion to internal departments and leadership.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPETENCIES & EXPERIENCE
Knowledge, Skills and Behaviors:
- Equal commitment to athletic excellence and character development of young athletes
- Strong ability to work with a variety of stakeholders
- Strong ability to plan, prioritize, coordinate, delegate, manage own work, make good decisions, and solve problems effectively and creatively
- Excellent interpersonal and communication skills both verbal and written
- Excellent written, oral, and presentation skills
- Understanding of sport cultures and needs
- Exceptional ability to work effectively within a team environment
- Advanced critical thinking, analysis, research, and synthesis skills
- Ability to effectively meet project deadlines and work within established timelines
Education and Experience:
- Minimum of Bachelor’s Degree and 3 years of professional experience or equivalence.
- Experience managing and leading high-level teams and programs
- Experience in coaching preferred
- Experience in digital platform maintenance
- Experience in working remotely
- Comfortable learning and utilizing technology. Proficiency in: Google suite, Zoom, Microsoft Outlook, Word, Excel, PowerPoint, and other commonly used computer-based tools and resources
- Valid Driver License
PHYSICAL REQUIREMENTS FOR THE ROLE
- Must be able to lift up to 25 pounds (50 with assistance), climb, stand, stoop and work outside in all weather conditions.
- Job may require travel and work on weekends, nights, holidays and on-call basis.
U.S. SKI AND SNOWBOARD EEO STATEMENT
U.S. Ski & Snowboard is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. U.S. Ski & Snowboard’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.
