Jacksonville Waves
Ball Crew Supervisor - Game Day Staff
Jacksonville Waves - Part Time
Jacksonville · FL
Game Day/Event Staff
0
4
hours ago
Position: Seasonal, Duration of UPSHOT League Season (May 15-End of August)
Reports To: Basketball Operations Manager
Benefits: None benefits and no relocation expenses provided
The UPSHOT League is a new professional women’s basketball league launching its inaugural season in May 2026. We are committed to providing elite support systems for athletes, including top-tier sports medicine, strength, and performance care as part of our competitive season structure.
Position Summary
The Ball Crew Supervisor serves as the on-court leader of the Ball Crew team and a key extension of Game Operations staff. This role is responsible for coordinating Ball Crew activities, assisting with game-day setup and breakdown, and ensuring a safe, organized, and professional environment on and around the court.
Key Responsibilities
- Lead, supervise, and support all Ball Crew during games and assigned events
- Assign positions and responsibilities to Ball Crew prior to tip-off
- Assist Game Operations staff with back-of-house setup and post-game clean-up
- Ensure all Ball Crew are properly trained, prepared, and in correct uniform
- Monitor on-court activity and direct Ball Crew to ensure efficient execution of duties
- Serve as the primary point of communication between Ball Crew and Game Operations staff
- Oversee court safety (e.g., directing floor wipes, managing equipment, identifying hazards)
- Manage bench support, ensuring teams and referees receive timely assistance
- Maintain organization of towels, water, and team gear throughout the game
Game Day Expectations
- Arrive at least 2 hours prior to game time for setup, briefing, and assignments
- Assist with pre-game back-of-house preparation (equipment setup, bench organization, supplies)
- Conduct Ball Crew check-in and review responsibilities before tip-off
- Remain attentive, proactive, and engaged throughout the entire event
- Support post-game breakdown and clean-up as directed by Game Operations staff
- Maintain leadership presence, professionalism, and clear communication at all times
Qualifications
- Prior experience as a Ball Crew or similar game operations role required
- Strong understanding of basketball flow and court awareness
- Demonstrated leadership, accountability, and decision-making ability
- Excellent communication and teamwork skills
- Ability to manage peers in a fast-paced, high-pressure environment
- Dependable, punctual, and highly responsible
Physical Requirements
- Ability to stand, move quickly, and stay engaged for extended periods
- Comfortable assisting with light setup and breakdown tasks
Uniform & Appearance
- Sneakers are required at all times (no exceptions)
- Official Ball Crew Supervisor uniform will be provided
- Must model and enforce uniform standards for all Ball Crew
Benefits
- Leadership experience in a professional sports environment
- Direct collaboration with Game Operations and team staff
- Behind-the-scenes access to game operations
- Opportunity for advancement into broader operations roles
Supervision
The Ball Crew Supervisor reports directly to Basketball Operations Manager and supervises all Ball Crew on game day.
Additional Notes
- This is a leadership role critical to both pre-game setup and in-game execution
- Safety, organization, and professionalism are top priorities
- The Ball Crew Supervisor is expected to set the standard in effort, attitude, and accountability
- Failure to meet expectations may result in reassignment or removal from the role
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
Are you currently located in Jacksonville, FL?
This role requires arriving early and staying late for setup and clean-up. Are you able to commit to this schedule consistently?
Please describe your basketball knowledge and any relevant game or operational experience.
