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Travel Services and Player Services Coordinator with IMG - Miami Open in Miami Gardens · FL

IMG - Miami Open jobs
Sports Jobs in Miami Gardens · FL
Event Management: Event Operations/Management
Company:            IMG Tennis
Event:                   Miami Open Presented by Itau
Position:              Travel and Player Services Coordinator 
Start Date:          February 10 2020
End Date:            April 17 2020
Job Description:               
The Travel and Player Services Temp Employee will report to the Director of Player Services. 

Responsibilities are expected to include (but not limited to):
  • Hotel Bookings for Ticket holders, Players, Coaches, Industry, Sponsors, and VIP’s.
  • Management of the Travel Inbox, which includes replying to inquiries for Miami Open Tickets and Accommodations and selling our Vacation Packages.
  • Hotel Confirmation Data Entry and emails to Tournament Guests
  • Assisting with Player Transportation Calls and Inputting into reservation system 
  • Assisting with Player rental cars 
  • Assisting with the Player Treat Day—executing trade deals with local companies for afternoon treats in the upper player lounge 
  • Booking Car rentals for players, ticket holders, and staff
  • Communicating hotel availability with Ticket Office
  • Candidates MUST be able to commit to on-site work between March 16th and April 5th  –including weekends and holidays 
  • On-site Customer Service with Public Phone Calls
  • Updating Player Handbook and Information 
Required Skills:
A range of skills are required for this position.  Some of the most important skills include:
  • Customer Service
  • Detail-oriented
  • High level of phone and email etiquette 
  • Problem Solving
  • Energetic
  • High level of communication skills 
From Feb to Mid-March, the position will require 4 to 5 days in the office for an approximate total of 30-35 hours per week.  The schedule is fairly flexible.  During the tournament (between mid-March through the first week of April), long days and weekends will be needed for an approximate 70-80 hours per week and the schedule is less flexible.

·        $10 hr.

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