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Position: Sporting Manager - Soccer
Department: Venue Operations: Event Operations/ Management
Reporting Relationship: Reporting to: Director of Event Operations - Sporting
Status: Full-Time (Exempt)
Summary
The Sporting Manager – Soccer is responsible for planning, executing, and managing MLS matches, tournaments and events at Bank of America Stadium. This position will be responsible for coordinating resources for Match Days including Competition Elements, Locker Room Standardizations, onsite Broadcast Operations, and Supporter Group Relations for all Charlotte FC Matches. This position will oversee the development and leadership of a Sporting Coordinator - Football.
Primary Responsibilities
- Serve as the lead contact and liaison during the planning and execution of Charlotte FC Match Days, including internal communication, budgets, vendor and supplier relationships, site visits.
- Work with Charlotte FC staff to understand their needs in a timely manner, collaborating with internal staff to develop detailed event plans, event outlines, maps and diagrams.
- Work closely with Team Operations to ensure all Match Day needs are met for Team Administration, Trainers, Equipment Staff, Sporting and Technical Director.
- This position will work closely with Team Operations, Match Entertainment/Production, and Stadium Operations to ensure Match Day elements are executed successfully.
- Meet with department leads to do necessary pre-work to ensure the meetings are timely and efficient for all involved.
- Oversee event specifics with all departments and vendors, communicating the client’s objectives and event details regarding schedules, staffing, equipment rentals etc. including Conversions/Sustainability, Housekeeping, Engineering, Food Service, Security, Medical, Production, IT, Parking, Public Safety, Ticketing, etc.
- Work closely with TSE’s Match Entertainment and Stadium Production teams as well as other departments to develop engaging environments for promotional activities, corporate partnerships and fan engagement.
- Be well versed and knowledgeable of all MLS protocols and insure that each are being met by Charlotte FC and Bank of America Stadium.
- Serve as the main point of contact for all Match Day Staff. This will include scheduling and providing them with necessary timelines and information to ensure they are set up for success on event day.
- Serve as main point of contact for all onsite Broadcast Operations elements including TV Truck Parking, Camera Locations, Crew Meals, Accreditations, and Parking needs.
- Meet with Recognized Supporter Groups to plan and execute Match Day Elements for home matches and work with them for any Away Travel plans. Serve as Visitor Supporter Group Liaison Officer for Home/Away matches.
- Schedule and lead pre-event meetings for match days to include all pertinent internal departments and external partners. Schedule and/or assist with after action meetings post event.
- Coordinate with Charlotte FC Staff to understand event requirements for move-in/event/move-out ensuring the appropriate days/times are allocated on the stadium calendar, to include Match Day -1 Trainings.
- Prepare and assist with the preparation of all event related estimates and final settlements with the Director of Event Operations and finance department.
- Ensure Charlotte FC requirements and MLS guidelines are accurately executed and the equipment, physical set-up and personnel provided meet the requirements of the event, including the load-in and load-out of events as well as the arrival and departure of equipment and staging for the events.
- In partnership with TSE and Bank of America Stadium staff, manage and coordinate onsite housing of all Charlotte FC equipment storage including but not limited to, team equipment, corporate partnership giveaways, marketing items, and supporter group elements.
- Oversee the development and leadership of a Sporting Coordinator - Soccer. Shepherd them on the events under their ownership. Coach them providing constructive feedback and areas of growth.
- Establish and maintain relationships with clients, vendors, contractors, and all key internal and external key stakeholders.
- Assist with the preparation and filing of post event notes including staffing matrix’s, attendance, department reports, cost estimates and settlements, statistics, and other event related data to provide insight into future event operations.
- Performs other duties as assigned to meet stadium, event, department, and business needs.
Minimum Qualifications
- This role includes direct supervision of staff and requires 2-3 years’ experience in people management.
- Minimum 5-7 years of progressive responsibility in Stadium, Arena, Multi Use Facility and/or Major Event coordination/management of large-scale events
- Bachelor’s degree or equivalent in Facility Management, Event Management, Sports and Entertainment, or related field
- Proficient in Microsoft office applications and word processing, spreadsheets, database, presentation, internet software and basic graphic design
- Must be available to work all Charlotte FC home matches and other events at Bank of America Stadium as needed
- Must be available on an “on call” basis for incident response
- Must be flexible and available to work evenings and/or weekends, nights, and holidays
- Must pass pre-employment screens
Essential Functions
- Excellent interpersonal, verbal, and written communication skills, ability to communicate effectively at all levels both internally and externally
- Professional demeanor with a strong work ethic
- Able to simultaneously manage a high level of detail across multiple projects
- Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
- Able to work well within a team environment offering leadership and support to team members whenever necessary
- Able to balance internal priorities with client expectations
- Strong management, organizational, communication and leadership skills
- Attention to detail, punctuality, and ability to prioritize
- Have flexibility in a fast paced and ever-changing environment
Physical Requirements
- Must be able to lift and carry up to 50 lbs.
- Ability to remain standing/walking for up to 8 hours
- Ability to climb stairs
Work Environment
This job operates in all areas of the stadium both inside and outside. At times it may include inclement and extreme weather conditions.
Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
