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Position: Security Officer
Department: Venue Operations – Security
Reporting Relationship: Manager – Venue Security
Status: Full Time (Non -Exempt)
Position Summary
The Venue Security Officer is responsible for supporting the overall safety and security of the facility, its employees, and guests. This role is responsible for ensuring a secure environment and reactive duties to address incidents. The Officer is responsible for protecting people, property, and assets while enforcing safety protocols.
Primary Responsibilities
- Assist with the overall safety and security of the venue and its employees and guests.
- Admit and screen staff, suppliers, contractors, and visitors into the facility using daily logs and identification badge systems.
- Ensure all visitors and employees follow security policies and regulations including enforcing parking rules, visitor badge policies, and restricted area access.
- Screen individuals entering the facility using walkthrough metal detectors, handheld wands, and visual inspections, verifying credentials and ensuring compliance with venue security protocols.
- Perform thorough vehicle checks at designated entry points, verifying parking privileges and inspecting for prohibited items or suspicious activity.
- Utilize X-ray machines and other scanning technologies to inspect bags, packages, and personal belongings for unauthorized or dangerous items, ensuring safe entry into the venue.
- Monitor CCTV and other surveillance systems to ensure perimeter security.
- Provide a high level of security in accordance with NFL/MLS best practices and Standard Operating Procedures.
- Provide protective measures against fire, theft, accidents, trespassing, and property damage.
- Create accurate and detailed reports of any incidents, accidents, or unusual activities that occur during a shift.
- Provide breaks for other officers on duty as needed.
- Performing routine checks to identify potential hazards, such as faulty equipment, blocked fire exits, or slippery floors.
- Secure or unlock designated areas based on operational needs.
- Assist staff and guests during emergencies to ensure the orderly and safe movement of people.
- Monitor facility parking lots and perimeter for unauthorized access or suspicious activity.
- Alert management to any safety or security concerns in a timely manner.
- Perform other duties as assigned to support venue operations and security.
Minimum Qualifications
- Associate or bachelor’s degree in criminal justice, security management, or equivalent experience.
- Prior experience in security, law enforcement, or venue operations preferred.
- 2+ years of experience in physical security, facilities protection, or a related role.
- Ability to operate and monitor CCTV and other surveillance systems.
- Experience with access control systems and digital logging tools.
Skills for Success
- Strong understanding of physical security principles and threat prevention.
- Clear and professional verbal communication with staff, visitors, and contractors.
- Vigilance in monitoring surroundings and identifying unusual activity.
- Conflict de-escalation and crowd management skills
- Training in First aid and CPR
Essential Functions
- Operate and monitor CCTV system
- Operate walk-through magnetometers, x-ray equipment, and under-vehicle surveillance systems
- Standing for extended periods of time.
- Lift at least 30 pounds.
Work Environment(s)
- Ability to work flexible hours, including nights, weekends, and holidays as required for events and 24-hour security operations.
- Position may require standing for long periods and responding to on-site security situations.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
