Carolina Panthers

Carolina Panthers Careers

Group Ticket Sales Coordinator - Carolina Panthers (Charlotte · NC)

Carolina Panthers jobs
Sports Jobs in Charlotte · NC
Ticket Sales and Services: Ticket Sales
Position:                                        Group Ticket Sales Coordinator
Department:                               Ticket Sales & Services
Reporting Relationship:           Reports to the Director of Ticket Sales & Services
Status:                                            Full-Time (Exempt)
Primary Responsibilities:
  • Drive Revenue for Carolina Panthers Ticket Sales through various Group Ticket initiatives
  • Generate sales through cold calling, referral gathering, and networking
  • Effectively and efficiently sell group tickets to previous group and single game ticket buyers
  • Generate new leads and research new ways to sell tickets, remain up to date on best practices
  • Assist with the development and growth of Group Ticket Executive(s)
  • Assist with creation and execution of group experience ideas and programs, including planning events or theme nights, community groups, etc.
  • Assist internal departments (Community Relations, Partnership, and Marketing) with creating and executing group sales initiatives
  • Meet and exceed group sales objectives while supporting a culture of high productivity
  • Assist (as needed) in the development, coordination and implementation of game day activities
  • Provide exceptional customer service to all clients
  • Update customer records in CRM to document all appropriate details and information
  • Work with Ticket Operations to ensure all accounts are current on payment and ticket delivery
  • Assist in determining and implementing enhancement programs for current customers to ensure year over year retention as well as locate incremental revenue opportunities
  • Assist in selling single game tickets, PSLs, Corporate Hospitality and Suites as needed
Additional Responsibilities:
  • Assist in the overall success & goals of the Ticket Office
  • Assist with all functions of the Ticket Office including, but not limited to, ticket sales, service, and operations
  • Administrative duties including filing, answering phones, and providing support to other departments
  • Other duties as assigned by Department Leadership
Minimum Qualifications
  • At least 2 years of ticket sales experience at the collegiate or professional level
  • Must be flexible and available to work weekends, nights, and holidays
Essential Functions
  • Excellent organizational skills and attention to detail
  • Strong verbal and written communication skills with a focus on motivating and innovating
  • Works well under pressure while maintaining a positive attitude
  • Must be a team player, reliable, and dependable
  • Must maintain complete confidentiality of privileged, and/or sensitive information
  • Must, at all times, display the character and values of the Tepper Sports & Entertainment brand

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.