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At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
The Director of Payroll Operations is a strategic and operational leader responsible for overseeing complex multi-entity, semi-monthly payroll across all divisions of Spurs Sports & Entertainment. This role ensures accuracy, timely pay, compliance, scalability and innovation in payroll operations, driving automation, analytics and process improvement. The Director of Payroll Operations partners cross-functionally across business units including Finance & Accounting, HR, Legal and Basketball Operations to optimize payroll systems, controls and the workforce pay experiences supporting both business and event-related needs. This role is the subject matter expert on compliance, payroll technology, tax and audit requirements, and internal controls. In partnership with Finance & Accounting and HR, this role supports the payroll technology integration and processes needed to meet these business needs.
- Lead payroll transformation initiatives, implementing process automation and system integration to improve efficiency, security and compliance.
- Hire, mentor, and lead a high-performing payroll team. Manage and develop payroll staff to ensure accuracy of payroll information and implementation of appropriate processes and controls to safeguard the employee and organization.
- Provide payroll related metrics and analysis support needed for financial planning. Develop and maintain payroll related reporting and record keeping to support various League and external audits.
- Collaborate cross-functionally with HR, Technology, Finance & Accounting and Legal to ensure data integrity, system alignment and compliance.
- Ensures there is governance in place to support the accurate calculation of wages, taxes, overtime, bonuses, retroactive adjustments, garnishments, deductions, and benefit contributions to name a few.
- Manage event-based and multi-jurisdictional payroll complexities, including federal, state, and local tax and league compliance across all full and part-time staff payrolls, as well as travel and per diem related items during sporting seasons, including quarterly reporting and taxation requirements.
- Champion employee pay-experience excellence by ensuring transparency, accuracy and responsive support.
- Lead NBA League & Player related pension plan maintenance, reporting and funding for various qualified and non-qualified plans. Partner with HR and Legal to ensure SS&E 401(k) Plan compliance and related data accuracy.
- 10+ years of progressive payroll experience. At least 5+ years of payroll leadership experience. Sports, entertainment and/or hospitality industries preferred in a multi franchise environment.
- Degree in business or related field or CPP (Certified Payroll Professional) preferred
- Proficiency in HRIS/Payroll systems, Dayforce, Kronos and Concur experience is highly preferred. Experience with SAGE Intact is valued.
- Proficiency in MS Office products including Excel, Word, and Outlook.
- Deep knowledge of payroll-related accounting practices and principles. Expertise leading payroll in a complex, high volume, non-exempt, and seasonal environment.
- Deep expertise instate and federal employment laws relating to key areas of responsibility.
- Multi-state reporting and compliance experience preferred.
- Accounting experience preferred.
- The highest level of discretion in handling confidential information.
- Must have very strong and proven organizational skills.
- Outstanding written, verbal, and interpersonal communication skills.
- Demonstrated ability to prioritize and work with a dynamic environment.
- Exceptional attention to detail, including recognizing and resolving discrepancies with a sense of urgency
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to communicate effectively in both verbal and written form.
- Must be able to operate standard office equipment, such as a computer, phone, copier, printer, and other technology tools.
- May occasionally lift and/or move up to 15 pounds.
- Must be able to work in a fast-paced environment with multiple deadlines and shifting priorities.
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.
