Retail Manager 

The Company 

Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group’s focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators® Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip. 

About The Role: 

The Central Market Manager is responsible for overseeing the operations of all Central Market retail outlets of the Tin Building by Jean – Georges including cheese, charcuterie, diary, prepared foods, seafood, meat, produce, and floral. Your role involves managing product quality, customer service, inventory, and team performance to ensure a successful and well-maintained department.  

What You Will Do 

• Oversee daily operations of all departments: meat, seafood, cheese & charcuterie, prepared foods, dairy, produce, and floral.  

• Recruit, train, and manage department staff, fostering a culture of continuous learning and development.  

• Provide leadership and guidance to ensure a knowledgeable and customer-focused team.  

• Foster and promote a cooperative working climate, maximizing productivity and employee morale.  

• Liaise with AGM, GM, directors, and corporate team.   

• Monitor inventory levels and coordinate with suppliers to optimize stock levels and prevent shortages or overstock.  

• Participate in scheduled inventory procedures or spot inventory audits.  

• Manage the quality, freshness, and presentation of products, implementing standards for cleaning, cutting, plating, packaging, and display.  

• Conduct regular quality checks and ensure compliance with food safety and hygiene standards.  

• Implement strategies to minimize waste, including proper inventory rotation and management.  

• Ensure strong accounting practices are maintained for all operating activities, including food cost, purchasing & returns, and labor management.  

• Assist the Assistant General Manager in analyzing financial data and developing strategies for increased sales, profitability, and cost control.  

• Provide excellent customer service by assisting with product selection, offering recommendations, and addressing customer inquiries.  

• Ensure a clean and organized department for a positive shopping experience.  

• Plan and execute promotions, tastings, and events to boost guest engagement.  

• Execute sign compliance and visual presentation standards to ensure legal compliance and a positive guest experience.  

• Maintain knowledge of current market trends and implement strategies accordingly.  

• Ensure compliance with all applicable health and safety regulations and company standards.  

• Ensure all equipment is safe and in proper working order, advising on replacement needs as necessary.  

• Ensure a safe working and guest environment to reduce the risk of injury and accidents. 

About You:  

• Minimum 3+ years of successful multi-outlet management experience at a senior level, preferably in a retail market setting.  

• Proven track record in achieving fiscal goals and executing to a high standard.  

• Experience with large-scale production and event planning is a plus.  

• Strong knowledge of meat, seafood, cheese, prepared foods, produce, floral, and dairy products, including basic cutting and preparation techniques.  

• Proficient in purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.  

• Familiarity with inventory management systems and point-of-sale (POS) systems.  

• Proficient in Office 365 with strong skills in email communication, capable of effectively interacting with internal teams at all levels as well as external vendors and clients.   

• Excellent leadership, communication, and organizational skills.  

• Possess strong interpersonal and collaboration skills to manage a diverse team.  

• Exhibits excellent verbal and written communication skills.  

• Self-disciplined, shows initiative, possesses developing leadership ability, and is outgoing.  

• Customer-focused with a commitment to delivering exceptional service.  

• Must be passionate, entrepreneurial, and dedicated to success.  

• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays. 

Compensation range: $75,000 – $85,000 per year 

NOTICE TO THIRD PARTY AGENCIES  

Please note that Seaport Entertainment Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, SEG explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Entertainment Group. 

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Seaport Entertainment Group reserves the right to change or modify job duties as necessary based on business necessity.