The Company
Las Vegas Ballpark, under the Seaport Entertainment Group umbrella, has partnered with Social House Entertainment to bring Enchant Christmas back to Las Vegas Ballpark in 2025. Enchant Christmas has been a holiday tradition at the venue for the past four years, delighting guests with its immersive experiences and festive atmosphere.
Seaport Entertainment Group is a premier entertainment and hospitality company that owns and operates a unique portfolio of assets at the intersection of entertainment and real estate. Its diverse holdings include the Seaport neighborhood in Lower Manhattan, the Las Vegas Aviators® Triple-A Minor League Baseball team, Las Vegas Ballpark, and an ownership stake in Jean-Georges Restaurants, along with development interests on the Las Vegas Strip. Seaport’s mission is to deliver world-class customer experiences through integrated offerings in live entertainment, sports, dining, retail, and hospitality.
Enchant Christmas, operated by Social House Entertainment, is a globally recognized holiday experience that has welcomed more than three million guests over the past seven years. While Enchant is rooted in the spirit of Christmas, it represents just the beginning of the company’s vision to create magical, large-scale experiences for audiences worldwide.
About The Role:
As part of our Enchant Christmas team, you’ll be one of the holiday helpers who make the magic come alive each night. You’ll be the heartbeat of the Christmas experience. Dive into the action with a variety of roles—from Guest Services to the Ice Skate Shop and Ice-Skating Trail, Snow Slide, Ticket Scanning, and beyond. You will combine festive spirit with hands-on support to create unforgettable guest experiences.
What You Will Do:
Spread the Magic: Greet every guest with holiday cheer, providing helpful information about Enchant attractions, stadium amenities, policies, and events
Guide the Sleigh: Assist with wayfinding, parking, and entry to ensure smooth navigation throughout the ballpark.
Create Joyful Moments: Distribute giveaways, support sponsor activations, contests and special holiday surprises with energy and enthusiasm.
Keep the Magic Sparkling: Monitor cleanliness, safety, and functionality in your zone, assisting with event setup, signage, props, and festive décor.
Stay Connected: Participate in pre-shift briefings, communicate effectively with your team and collaborate with departments like security, concessions, and housekeeping to keep operations seamless.
Be Santa’s Problem-Solver: Address guest concerns promptly and kindly, escalating issues when needed to keep spirits bright.
Shine Bright: Remain professional in uniform, follow best practices, and contribute to the success of each magical evening.
About You:
Festive Spirit: A passion for customer service and bringing smiles to every guest.
Reliable & Ready: Punctual, dependable, and able to thrive in a fast-paced, high-energy environment.
Team Player: Works well with leaders and peers, always ready to pitch in wherever needed.
Adaptable Elf: Flexible availability on evenings, weekends, and holidays, with the ability to solve problems on the fly.
Endurance & Strength: Comfortable standing for long periods and lifting up to 50 lbs.
Detail Oriented: Organized, proactive, and committed to delivering a world-class, magical experience.
Minimum Age: 16 years old.
Commitment:
Training: Dates to be confirmed.
Show Period: November 19 – December 28, 2025 (Afternoon/Evening Hours)
Availability: Must be available throughout the show, including key dates around the holidays.
Compensation range: $18-19 Hourly, Temporary/Seasonal
NOTICE TO THIRD PARTY AGENCIES
Please note that Seaport Entertainment Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, SEG explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Entertainment Group.
This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Seaport Entertainment Group reserves the right to change or modify job duties as necessary based on business necessity.
NOTICE TO THIRD PARTY AGENCIES
Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.
This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.
SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.
