TOURNAMENT ADMINISTRATOR (REMOTE)

Remote

THE RUNDOWN

Playfly Sports is looking for a Tournament Administrator to join our Playfly Esports team.

Tournament Administrators (“Admins”) are the front-line individuals who ensure a quality competition experience for all Playfly Esports users. Their responsibilities include but are not limited to; managing all user interactions, customer support and satisfaction, growing our online user base, and encouraging user participation in leagues, tournaments, and other gaming-related events within the Playfly Esports community.

WHAT YOU’LL ACCOMPLISH

Oversee all aspects of day-to-day league and tournament administration/operations for NACE Starleague and our high school properties (WIAA, AIA)
Operate the competition platform and assist users in doing so, as needed
Respond to user inquiries via email, online chat (i.e. Discord), and social media
Encourage user participation in leagues, tournaments, and other gaming-related events
Share all relevant gaming-related initiatives and content with users
Build and manage your own personal network of gamers who will become active members of the Playfly Esports community
Maintain knowledge of all relevant and recently released video games, especially those that we feature. You must have a broad understanding of the various rulesets and structures that are typical to the esports industry
Contribute to the ongoing improvement of our product by being an active voice for the community
Other job-related duties as assigned

WHAT YOU’LL BRING

Previous tournament administration and operations experience an asset
Current enrollment at a post-secondary institution an asset
Advanced knowledge of common competition rules, formats, gameplay, etc. for at least two of the game titles listed below:
- Call of Duty (4v4)
- Chess.com
- CS:GO
- Dota 2
- Fortnite
- Hearthstone
- iRacing
- League of Legends
- Overwatch
- Rocket League
- Super Smash Bros. Ultimate
- VALORANT
Proficiency in various Social Media platforms (i.e. Discord, Twitter) and Microsoft Office
Ability to be team-oriented
Possess a passionate about customer service and sales
Possess a positive attitude and work ethic
Possess an experience and passion for gaming
Superior communication skills (written and verbal)

TRAVEL, LIFTING, PHYSICAL REQUIREMENTS

Flexible working hours (regular evening and weekend availability required)

COMPENSATION

This is a part-time paid contract position, from August 2023 through end of April 2024. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

WHAT WE DO

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. The company introduces high school and college students to career development opportunities in esports through Playfly Esports, operators of North America’s largest college esports league. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

WHAT WE STAND FOR

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & DIVERSITY STATEMENT

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ACCOMMODATIONS

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.