New Orleans Saints and Pelicans

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Ticket Operations Coordinator with New Orleans Pelicans and Saints in New Orleans · LA

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Sports Jobs in New Orleans · LA
Ticket Operations: Ticket Operations
This position acts under the supervision of both the Director of Ticket Operations - Saints, and Ticket Operations Manager - Pelicans. This position is responsible for processing all Saints and Pelicans ticket sales orders and assists with maintaining ticket accounts, along with working in the box office on Saints and Pelicans game days.
Essential job functions:
  • Handles processing of all Saints and Pelicans ticket sales orders and requests daily
  • Assists with the maintenance of all accounts with regards to accounts’ financial details, seat relocations, seat/ticket upgrade requests, and the editing of account information based upon approved policies and procedures
  • Assists in all areas of ticket operations and reporting on game days
  • Assists with managing of single game and season plan inventory
  • Assists in the overall operation of the Saints and Pelicans Will Call/Sales windows on all game days
Qualifications:
  • 4 year college degree
  • Consistent record of being detailed oriented is critical
  • Strong knowledge of ticketing systems/software (minimum of 2 to 4 years preferred)
  • Demonstrated great interpersonal and social skills for handling internal customers as well as customers on game day
  • Working knowledge of Microsoft Excel, Word, and Outlook
  • Ability to work effectively and independently on multiple projects
  • Must be able to take direction and work well with others
  • Must be able to work under the stress of deadlines
  • Must be able to react to change productively and to handle other tasks as assigned
  • Must be able to come to work promptly and regularly in accordance with NFL and NBA schedules, which will include some late nights and weekends, particularly during the respective seasons
Working conditions:
  • Typical office environment
  • Must be able to sit and work at a computer 80% of the day
  • Must be able to work extended hours, holidays, nights, and weekends
  • Occasionally move general office equipment or supplies up to 20 pounds

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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