New Orleans Saints and Pelicans

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Group Service Associate with New Orleans Pelicans and Saints in New Orleans · LA

New Orleans Pelicans and Saints jobs
Sports Jobs in New Orleans · LA
Internship: Internship
This position is responsible for service aspects of the Group Sales department.
 
Responsibilities:
Day to Day Service Responsibilities
  • Assist Group Account Executives with touch point process 
  • Assist with day-to-day activities in the Ticket Sales department which may include but is not limited to assembly of mass-mailings and data entry 
  • Edit and create flyers and promotional materials
  • Answer incoming service requests 
  • Assist customers via inbound and outbound phone calls
  • Handle ticket orders, organizing group tickets, mailing ticket and information packets, and answering group ticket related questions
  • Provide input on service components and execution of new group program development 
  • Create service recaps of each event
  • Assist with development and organization of various programs such as youth sports clinics, theme nights, church groups, school outings, etc. 
  • Assist with prospecting for Group Account Executive sales efforts
 
Game Day Responsibilities
  • Execute set-up and take down of sales table and distribution of promotional items
  • Execution of group Fan Experience Package and additional assets
  • Assist with reception of guests at entrances
  • Other duties as determined by the Group Sales and Service Leadership

Qualifications:
  •  College seniors, graduate-level or recently graduated students
  • Must be able to operate in a fast paced, deadline oriented environment and maintain confidentiality 
  • Must possess excellent organizational, written, verbal and listening skills
  • Proficiency with Microsoft Office applications
  • Strong written and verbal communication skills, excellent copy writing skills a must
  • Exceptional work ethic, strong desire to succeed, professionalism, self-motivated, organized, professional, mature and detail oriented
  • Flexibility to work extended and/or irregular hours, including nights, weekends and holidays, as required, in non-traditional settings
  • Must be able to sit for extended periods of time while working on a computer
  • Must be able to lift up to 20 pounds comfortably

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

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