Monumental Sports & Entertainment

Monumental Sports & Entertainment

Operations Crew Member, District E

Monumental Sports & Entertainment - Entry Level
Washington · DC
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Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri’s DC Kitchen + Bar.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The Operations Crew is responsible for assisting with day-to-day facility operations and event conversions at District E. This position is responsible for reconfiguring the venue according to specifications for events at District E in a safe and timely manner.

Do you have experience providing facility operations support in a fast-paced environment? If this sounds like you, we would love to hear from you!


  • Primary duties of conversions include set-up and tear down of equipment including risers, staging, chairs, tables, operable walls, barricades, pipe and drape and other furnishing and equipment as needed.
  • Read and interpret floor plans, written documents, and layouts to ensure event arrangements meet client requirements.
  • Fulfill any change orders either before and/or during an event ensuring event operations occur efficiently.
  • Maintain organized storage of furnishings and equipment, so they are readily accessible.
  • Conduct maintenance to venue equipment including troubleshooting, servicing, and scheduling service appointments.
  • Support to ensure all event operations are met including loading and unloading delivery trucks, distribution of show items, and replenishing supplies as needed.
  • Safely operate equipment including pallet jacks, material handling carts, and dollies to transport items throughout the venue.
  • Follow all MSE policies and procedures associated with such programs as risk management, safety, and emergency management.
  • Carefully use hand tools including a drill, circular saw, and more.
  • Demonstrate flexibility in satisfying customer demand in a fast-paced environment.
  • Assist with day-to-day and event related duties at the facility.
  • Other duties as assigned.

Minimum Qualifications:

  • High School diploma, GED, or relevant work experience required.
  • Previous changeover experience in an arena, stadium, or venue.
  • Ability to work effectively both independently and as part of a team.
  • Digital literacy including proficiency using both PC products and applications.
  • Must demonstrate professional verbal, written, and interpersonal communication skills.
  • Organized with the ability to problem-solve and make effective decisions in a dynamic, fast paced environment.
  • Physical activity required, ability to easily lift and carry a minimum of 75 pounds.
  • Ability to stand for multiple hours at a time, kneel, stoop, climb stairs, and reach/lift above head.
  • Valid driver’s license.
  • Flexibility to work non-typical schedule including evenings, weekends, holidays, overtime as needed.

Pay Range: $18.50/hr - $20.50/hr USD

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.