Manager, Physical Security Systems

Monumental Sports & Entertainment - Entry Level

Washington · DC

Security

hour ago

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Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.

Position Overview:

The Manager of Physical Security Systems will assist with the operation and management of all physical security systems across MSE venues, focusing on aligning venue security infrastructure with enterprise technology. This role will serve as a key support role to IT and Cybersecurity in advancing a centralized, technology-forward approach to venue security.

Are you a highly motivated security professional with a passion for sports and technology? Apply today! We would love to hear from you!

Responsibilities:

Drive the daily operations of venue physical security systems across all MSE properties, including Capital One Arena and MedStar facilities.
Monitor the security system functionality during events and non-event periods, ensuring smooth operations and timely issue resolution.
Manage security technologies including access control, visitor management, video surveillance, intrusion detection, key management, and life-safety alarms.
Serve as the point of contact for technology-related issues and customer concerns.
Evaluate new security technologies and coordinating system upgrades, integrations, and vendor maintenance.
Partner with Event Security, IT, and the Operations department to align technology operations with event and organizational needs.
Track compliance with NBA, NHL, and other league-mandated security technology guidelines.
Maintain accurate records of system performance, incidents, and upgrades to support audits and risk assessments.
Coordinate with external vendors and service providers for troubleshooting, repairs, and upgrades.
Contribute to training, development, and mentoring of ASOC staff on security system use and response protocols.
Participate in emergency response by providing real-time technical support to ASOC and Security staff.
Serve as security MOD for events at Capital One Arena and other MSE-owned properties.
Other duties as assigned.

Minimum Qualifications:

Bachelor’s degree or equivalent work experience.
3–5 years of experience in venue security, building security operations, or security technology systems.
Solid understanding of access control, CCTV, visitor management, and alarm monitoring systems.
Proficiency in operating effectively in a fast-paced environment.
Outstanding problem solving, interpersonal and communication skills.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
Ability to work nights, weekends, and holidays as needed.

Pay Rate: $70k- 85k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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