Event Staff: Supervisor, Safety Team (Part-Time/Seasonal)

Monumental Sports & Entertainment - Part Time

Washington · DC

Other

months ago

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Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.

Position Overview: The Safety Team Supervisor will join a newly-created, part-time event team within the Security Department. The Supervisor is responsible for leading the Safety Team during events and ensuring all functions of the team are completed. The Safety Team serves as an essential part of the Capital One Arena experience during events and games. These are exciting, event-based positions that will provide support to MSE Security, CSC, and Guest Experience as needed.

Are you enthusiastic, motivated, and energetic seeking to work in a fun, team-oriented, fast-paced environment? We'd love to hear from you!

Responsibilities:

Assign team positions and supervise deployed team members.
Attend MSE Security briefings and conduct briefings for Safety Team members.
Keep and monitor Safety Team uniform and equipment inventory.
Assign uniform pieces and equipment to team members each shift and ensure their return at the end of the event.
Supervise team member reliefs and lunch breaks.
Assist with scheduling, call-offs, and attendance tracking as needed.
Demonstrate an understanding of MSE Security and Capital One Arena policies and procedures.
Complete administrative functions including preparing, collecting, and submitting reports as needed.
Prepare and issue written disciplinary documentation as needed.
Oversee the training of newly-hired team members.
Provide feedback and coaching to team members when expectations are not met.
Conduct foot patrol and building checks during events.
Conduct visual inspections and monitor assigned post area(s).
Investigate and report any unusual or unauthorized activity during events.
Conduct screening of employees, visitors, and guests as needed.
Provide a quality guest experience to all visitors, guests, and team members.
Be observant for spills and anything unusual during events.
Demonstrate creativity, persistence, “Arena Awareness”, and knowledge related to the specific event to accurately and efficiently find standard processes.
Other duties as assigned.

Minimum Qualifications:

High School Diploma or equivalent experience.
Willingness to work in a variety of environmental conditions including loud noises, strobe lights, heat, cold, rain, wind, and dust.
Ability to stand and walk for extended periods of time without a break.
Ability to successfully interact at all levels of the organization, including with guests.
Strong history of being a great teammate and encouraging collaboration.
Previous supervisor experience is preferred, but not required.

Pay Rate: $24.00 USD/hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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