Monumental Sports & Entertainment

Monumental Sports & Entertainment

Director, Project and Revenue Management - Monumental Sports & Entertainment (Washington · DC)

Monumental Sports & Entertainment
Jobs in Washington · DC
Administration/General Management: General Management/Profit & Loss
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Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri’s DC Kitchen + Bar.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The Director, Project and Revenue Management is responsible for leading strategic support and enhancing the overarching Monumental Sports & Entertainment business operations capabilities to support the sales and marketing teams and drive business wins. The Director should have the ability to enhance business initiatives with significant attention to detail. Success in this role requires a self-starter, collaborator and the ability to oversee multiple projects from start to finish while continually seeking opportunities to improve processes and storytelling to win and retain business.

Are you thoughtful, team-oriented, and passionate about supporting multiple individuals to instill a culture of confidence and success? We'd love to hear from you!

Responsibilities:

  • Independently support projects within MSE’s business operations department, including overseeing the development of RFPs, RFQs, RFIs, presentations, and other documents describing organizational products and services in response to request from prospective clients for the pursuit of new business and client retention for all revenue and marketing initiatives.
  • Coordinate proposal kickoff and debrief meetings, as well as prepare detailed proposal plans, schedules, outlines, and compliance matrices for all phases of proposal development.
  • Manage and meet proposal timelines by establishing project priorities and due dates.
  • Monitor proposal content to ensure compliance to RFP requirements, evaluation criteria, and technical requirements.
  • Assist with planning winning themes, value propositions, strengths, risk reducers, and differentiated solutions to initial proposal outline.
  • Collaborate and coordinate with internal contributors and subject matter experts to ensure content is complete, accurate, and increases business opportunities.
  • Develop and establish a repository of templates, standard language, product collateral, exhibits, and other data resources to create high-quality and accurate responses.
  • Supervise entire presentation process including coordination of prep meetings and on-site presentation management; securing and coordinating with 3rd-party vendors as applicable, manage inventory of presentation materials (banners, displays, etc.)
  • Partner with key department leads to develop and implement templates and standards for business development sales materials including (but not limited to) PowerPoints, brochures, video content, renderings, etc.
  • Work with team to continuously advance our business development department’s approach to the proposal in creative design and delivery methods.
  • Research trends in the industry and be knowledgeable of how other companies are presenting themselves/approaching new business.
  • Serve as key liaison between department leads for President, Business Operations within the Business Operations group and support his responsibilities.
  • Resolve advanced issues arising from operations and requiring further coordination with other departments.
  • Build and maintain a comprehensive knowledge bank that connects support areas such as Culinary, Venue, Creative, Premium, Service Standards, People and Culture, etc. This expertise will contribute to streamlining processes, facilitating effective communication, and enhancing overall operational efficiency.
  • Collaborate closely with department heads and subject matter authorities to gather, organize, and categorize relevant information.
  • Write persuasively, including executive summaries and other critical components of results such as: past performance summaries/case studies, technical and management capabilities, resumes, single voice editing, and capturing actions from meetings with proposal team members.
  • Provide writing guidance to authors and ensure proposals are clear and concise within all key revenue and marketing departments.
  • Possess a strong skill for improving organization, flow, readability, completeness, and clarity of proposals.
  • Establish a tracking system for win-loss information.
  • Debrief teams after proposal submittal.
  • Interview team members on successful or unsuccessful strategies and tactics
  • Review and analyze RFP losses to recommend enhancements and refine future proposal strategies, process, templates, and tactics.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s or MBA degree from an accredited college/university with major course work in Marketing, Business, Communications or related field required.
  • Minimum of 7-9 years in project management, sale & marketing operations development in national sales, environmental, consulting or assembly management services environment.
  • Highly developed written and verbal communication skills; must have a thorough understanding of grammar and strong copy writing/editing skills.
  • Proficiency in Salesforce, word processing and related applications, including, Microsoft Word, Excel, PowerPoint, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, SharePoint and Internet research.
  • Ability to work in a deadline-conscious, results driven environment.
  • Ability to successfully complete tasks with minimal supervision.
  • Flexibility to work beyond normal business hours and travel as needed.
  • Excellent organizational skills, detail oriented, with ability to balance and prioritize multiple assignments.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.