Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri’s DC Kitchen + Bar.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

You will provide first-class customer service and value for our fans.
You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
You will innovate. We are nimble and first to market. We are not averse to risk.
You will have fun. We are in the business of happiness.

Position Overview: The EagleBank Arena Intern will support the daily event operations and assist in promoting events at EagleBank Arena. On a rotation basis, this role will work directly with the Events, Operations, and Ticketing departments to discover and learn about arena management. This is a paid internship.

Are you a George Mason University student interested in learning about the sports facility operations process? We'd love to hear from you!

Event Responsibilities:

Assist in day-of operations associated with all events.
Shadow managers during events.
Maintain professional appearance of all public and promoter facing spaces.
Equipment set up as needed.
Assist with pre-event activities and preparing event information.
Act as administrative office receptionist as needed (answer phones, discuss event related info, support office, etc.)
Other duties as assigned.

Operations Responsibilities:

Assist in the gathering and distribution of event information.
Assist in set up, event execution, and building conversions.
Research information specific to operations projects.
Assist in operation inventory tracking and storage space organization.
Assist as needed in facility upgrades and project proposals.
Assist in labor tracking, payroll processing, and creation of internal reports.

Box Office Responsibilities:

Learn how to effectively use TM1 Sales software to sell tickets for upcoming performances to patrons.
Assist in providing accessible tickets to patrons who require them for future shows.
Answer phones as needed regarding ticket office policies and ticketing questions.
Pull closing reports as needed after daily ticket office shifts.
Check supply inventory in ticket office and update manager on what needs restocking.

Minimum Qualifications:

Current George Mason University undergraduate or graduate student.
Proficiency in Microsoft Office applications and social media.
Excellent interpersonal, written, and verbal communication skills.
Deadline driven with excellent attention to detail.
Effective organizational skills, able to efficiently balance several projects at once, prioritizing as needed.
Graphic design experience a plus.
Flexibility to work evenings, weekends, and holidays as needed.
Reliable transportation and housing.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.