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Life is Better at the Ballpark!
We're glad you're interested in working for the Salt Lake Bees!
Why work for The Bees?
- It's fun! We love baseball; the sports industry is our passion.
- It's rewarding! Our fans love the sports experience, which makes our jobs even more enjoyable.
- It's exciting! We support a new sports and entertainment district, with The Ballpark at America First Square as its anchor.
- Great perks! Free and discounted perks for the Salt Lake Bees, Megaplex, Real Salt Lake, and Utah Royals FC.
What will I Do?
You will work in an excellent new ballpark, with a great team, creating lasting memories for our guests and fans. The Fan Experience Host is responsible for providing world-class service and delivering unique benefits and experiences to Salt Lake Bees fans. The Fan Experience Host is also responsible for the operating and staffing of fan engagement activities at the ballpark. Essential to this role is the ability to be positive, friendly, and provide top-tier customer service to all guests within the Ballpark
The position will:
- Protect the moral, legal, and financial assets and wellbeing of the company.
- Exemplify the company values of Stewardship, Integrity, Hard Work, and Service
- Strive to achieve the company’s mission of Enriching Lives and the company’s vision of being the best place in town to work and do business.
- Act as an experience ambassador by creating noteworthy moments, welcoming our guests, and handing out swag around the ballpark before and during the game
- Ensure your assigned area is properly prepared and ready for the arrival of guests
- Warmly invite ballpark guests to participate in various ballpark activities
- Address and resolve any guest issues or concerns as they arise
- Own the experience that you create for our guests
- Create noteworthy moments for our guests that help create lasting memories
- Address and resolve any guest issues or concerns as they arise
- Assist in the servicing of fans during Bees home games
- Participate in on-going training
- Work a majority of Bees home games (75 home games)
- Support the building of a diverse culture that enriches the lives of our employees, customers, partners and communities
- Embrace a culture of inclusion where guests and team members feel welcomed, valued and heard.
- Enrich lives by creating winning experiences and timeless memories
- Operate with an emphasis on safety for employees, teams, and guests
- Be a student. Be a teacher. Be a leader.
- Other duties as assigned
What are the requirements of the Job?
We want to give our guests the best sporting experience possible. To do this, our jobs demand reliability, positivity, and hard work. We believe you have what it takes to make a great impact!
- Customer service experience highly preferred but not required
- Ability to work the majority of home games (75) and work irregular hours (evenings, weekends, holidays)
- Ability to empathize with, and respond effectively to, guests’ needs
- Ability to pay close attention to details
- Ability to solve problems with an emphasis on guest satisfaction and retention
- Punctual, groomed and dressed for a professional environment
- Must be able to communicate in English
- Ability to work effectively under fast-paced, high-stress situations
- Outdoor tasks to guide and assist guests as they arrive to the Ballpark
What is the wage?
The position pays $15/hour.
Is this part-time or full-time?
This is a seasonal (March - September) Part-time position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the
Know Your Rights notice from the Department of Labor.
