Coordinator People Solutions - MSG Sports (New York · NY)

MSG Sports Jobs
Jobs in New York · NY
Human Resources: Human Resources Generalist
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Who are we hiring?
The Coordinator, People Solutions is the key support for operations managers and People Practices partners regarding time & attendance, scheduling, application of CBA rules and employee support. The Coordinator, People Solutions performs duties integral to the day-to-day operation of a centralized staffing department including: labor planning & analysis, employee/manager customer service, creating/maintaining schedules, tracking and enforcement of policies & disciplinary action, and reporting & analytics for their assigned client groups.

What will you do?
  • Is available and responsive to the needs of all managers and employees supported by the People Solutions department, in person or via phone/email. Ensures adherence to company policies and maintains high integrity standards.  Escalates issues with the department or across business units as appropriate.
  • Understands the company’s business, with specialized expertise in the operational needs and contractual requirements of the business units supported by the coordinator.
  • Produces and maintain monthly, bi-weekly, and weekly full and part time employee schedules for multiple groups.
  • Ensures accuracy of employee worked time and tracks internal labor against labor codes, work orders, and budgets; resolves any errors or inconsistencies in a time sensitive environment.
  • Creates reports on an ad hoc or scheduled basis for use by various stakeholders. 
  • Develops and uses collaborative relationships and critical thinking skills to identify opportunities for process improvements or system enhancements that support stakeholder needs and create efficiencies across the operation.
  • Develops, coordinates, and leads live & virtual group and one-on-one training for system end users at all levels, ranging from frontline employees to business leaders.
  • Maintain organized, concise, and up-to-date standard operating procedures related to their assigned groups.
  • Contributes to a collaborative, customer-focused, and improvement driven work environment.

What do you need to succeed?
  • Minimum 2 years in an administrative or customer service capacity with prior experience in scheduling, payroll, or employee services preferred.
  • Strong computer skills including Microsoft Office including advanced Excel (lookups, pivot tables, formulas) and ability to quickly learn & use new systems.
  • Excellent verbal & written communication and proven interpersonal/customer service skills required.
  • Ability to handle situations in a highly sensitive, heightened and urgent environment while maintaining a high degree of confidentiality and business ethics.
  • Must be able to manage heavy volume of front-line employee and manager interactions, multi-task, and prioritize under pressure in a deadline-oriented environment.
  • Possesses exceptional attention to detail, organizational abilities, time management, problem-solving, and follow-up skills 
  • Demonstrates integrity, tact, diplomacy and a commitment to company values and principles while ensuring the upmost consistency.

  • N/A

Will this role require travel?  Does this role have specific physical demands?  Will this job require operation of a vehicle? 
  • Must be able to work a flexible schedule inclusive of days, nights, weekends and holidays with split days off. This is a 7 day a week operation requiring early mornings or late evenings based upon operational needs. Must be willing to travel to other locations as needed.
  • Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.

Why is MSG for me?
About Madison Square Garden Entertainment Corp. 
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment.  The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. The Company’s two regional sports and entertainment networks, MSG Network and MSG+, deliver a wide range of live sports content and other programming. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including: Tao, Marquee, Lavo, Beauty & Essex, Cathédrale, Hakkasan and Omnia. More information is available at

We invite you to create an exceptional career at MSG
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-CC1