LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

CSL

An operating division within Legends, CSL specializes in the market and financial evaluation of sports, music and other assembly facilities. With more than 2,500 engagements, CSL has become the silent force behind the success of many of the world’s best-known sports, entertainment and public venues.  Delving deep into market data and leveraging our diverse experience working across sports and entertainment our consulting leaders have the insight to solve difficult problems and put together a data-driven plan for a new or redeveloped stadium, arena, ballpark, amphitheater, attraction, convention center and other such public assembly facilities.  For more information on our firm and services, please visit our website at www.cslintl.com

THE ROLE    

The Survey Specialist (Analyst), with guidance from project managers and senior executives, will be responsible for supporting CSL with the tactical day-to-day administration and operation of all survey and focus group processes and advanced statistical analysis. Additionally, the Specialist will work to improve and enhance the survey platform.  The role needs strong market research experience and aptitude for innovative approaches to generating customer insights for multiple stakeholders.

Market research is a critical component of the feasibility studies CSL develops for clients who are evaluating the possibility of developing sports, entertainment or attraction facilities.  Below are the key analytical steps included in a typical feasibility study:

1.  Market, economic, and demographic analysis
2.  Analysis of trends within an industry
3.  Implementation of focus groups
4.  Development and analysis of surveys (including conjoint)
5.  Analysis of competitive venues
6.  Identification of market opportunities
7.  Development of detailed financial models
8.  Economic and fiscal impacts analysis
9.  Evaluation of funding and return on investment metrics

ESSENTIAL FUNCTIONS

•  Develop primary research insights to produce well-organized and comprehensive client-ready reports
•  Analyze data from a number of sources and derive commercial insight for clients
•  Deliver superior customer service and meet client needs, commitments and deadlines
•  Lead design and execution of market research projects
•  Develop and enforce survey design best practices
•  Build surveys using advanced survey programming tool (i.e. Sawtooth, Qualtrics)
•  Leverage data from multiple sources (quantitative and qualitative) to drive insights into customer profiles, choices, and behavior
•  Expand the range and scope of research CSL performs to understand customer preferences and predict customer behavior
•  Implement custom java script code into client surveys to render custom functionality as needed
•  Develop and code surveys to ensure responsive design and rendering on mobile devices
•  Overall project management responsibility through the survey life cycle, including programming, launching, in-field monitoring and on-going client communication
•  Test quality assurance of online surveys
•  Schedule and monitor email invitations for online surveys
•  Report on response rates while survey is in-field
•  Troubleshoot issues with in-field surveys as they may arise
•  Work closely with the client and the survey team to ensure flawless execution
•  Interpret data and produce clear reports that illustrate research findings and insights

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s Degree in Market Research or Computer Science or equivalent degree/experience
• 3-5 years of experience leading market research studies using a range of methodologies such as conjoint analysis, maximum difference scaling, multivariate analysis, survey analyses, interviewing techniques, discrete choice techniques, segmentation
• Demonstrated experience translating broad business challenges into actionable research projects, and driving those projects to successful completion
• Ability to document and present research findings to support actionable strategies
• Detail oriented with attention to the rigor of the design, methodology, and analyses
• Ability to work independently and within a team environment; willingness to champion new tools, processes, and methodologies as aligned with business needs
• Expert proficiency in MS Excel, Word, PowerPoint, SPSS
• Excellent communication, organizational and time management skills, with an emphasis on managing and meeting deadlines
• Self-starter

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On-site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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Education

• Bachelors or better in Accounting
• Bachelors or better in Finance
• Bachelors or better in Marketing

Skills

• Microsoft Office(Excel, PPT, Word, Outlook)
• Research
• Time Management