LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
The Manager, Staffing & Community Partnerships, is responsible for coordinating staffing, new hire processing, and timekeeping functions, with oversight from the Director of Human Resources. This role plays a key part in recruiting and staffing part-time seasonal employees, consistently seeking innovative and community-driven strategies to attract hourly talent—including partnerships with local organizations, colleges, and universities.
Aligned with the Community Benefits Agreement, the Manager also coordinates efforts to track and build relationships with local MWBE (Minority- and Women-Owned Business Enterprises). This includes identifying partnership opportunities, maintaining accurate engagement records, and collaborating with internal and external stakeholders to support local MWBE procurement and activation practices.
Essential Duties and Responsibilities
- Build and maintain relationships with all surrounding communities and employment agencies.
- Track and Coordinate with local MWBE businesses in alignment with the Community Benefits Agreement
- Partnering with operators to determine appropriate in-season and out of season staffing levels
- Interact with staff and resolve low level/tier-1 staffing and employee relations issues. Escalate issues to HR Associate and HR Director as needed.
- Assists with and further develop event day employee “check-in” processes and procedures.
Developing and implementing new staffing techniques to bring in a better quality and quantity of staff
Explaining all program details, meeting with prospective new employees and scheduling them for training classes, event days, and other programs as needed - Assist with conducting new hire orientation and other operational functional training
- Professionally represent Legends with high integrity in community and industry organizations and events.
- Work collaboratively and positively with all operations and functional teams to provide a superior experience for our employees and guests.
Ensure compliance with Legends Operating Standards and HR policies to maintain brand integrity - Develop a staffing plan considering evolving business needs. Attract, select, onboard and retain a high performing, diverse workforce
- Partner with Customer Service Manager to execute and elevate employee check-in process
Other duties as assigned
Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s Degree from a four-year College or University preferred.
- Union negotiation, grievance and relationship maintenance experience required.
- 4+ years of varied human resources and/or staffing experience, preferably in a high-volume environment.
- Excellent customer service
- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
Skills and Abilities
- Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
- Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
- Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
- Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
- Detail Oriented and has the ability to work independently and/or in a team environment
- Strong verbal and written communication skills
- Must have computer skills: Microsoft Word, Excel.
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
- Experience in a union work environment preferred.
- Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events.
- Must have the ability to lift, push, pull approximately 25lbs
- Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevator
COMPENSATION
Competitive salary up to $68,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site (Highmark Stadium - Buffalo, NY)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
