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Group Sales Associate with One World Observatory in New York, NY

One World Observatory jobs
Sports Jobs in New York, NY
Ticket Sales and Services: Ticket Sales
 Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry. For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Role:
The Group Sales Associate will be responsible for generating significant revenue from group sales through various outreach channels including their existing network of contacts, cold calling and incoming leads. Their primary focus will include schools, tour groups, corporations and meeting planners. Additionally, they will pro-actively assist in developing future programs that will benefit the Observatory’s long-term sales goals.

Job Duties:
 
• Provide superior customer service to clients and prospects
 • Generate sales leads through phone and email outreach
• Generate leads through previous customer network if applicable
 • Complete the booking process from reservation, to invoicing, payment and ticket fulfillment
 • Respond in a timely manner to calls, inquiries and emails
 • Maintain comprehensive records and accounting
• Develop client relationships to ensure long-term patronage
 • Manage client-related issues in a calm, professional manner
 • Up-sell added-value products
• Attend networking events and trade shows as needed
• Non-traditional hours (Nights, Weekends & Holidays as necessary)

Qualifications:
• Bachelor’s Degree 
• Strong communication and interpersonal skills — diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients  
• Resourceful, conscientious and punctual 
• Entrepreneurial spirit, energetic and outgoing personality with a proactive approach to work 
• Desire to grow a fruitful career in attractions, sports and entertainment 

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