Techno Functional Analyst - Legends (Indianapolis · IN)

Legends Jobs
Jobs in Indianapolis · IN
Technical Services: IT Database Management/Services
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.


Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Twitter and Instagram @TheLegendsWay.



Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience.  We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand.  Different guests want different things, and we are here to build and provide a tailored retail experience. 



The Techno Functional Analyst will be responsible for configuration, implementation and support of the Infor M3 CloudSuite Distribution ERP for Legends Global Merchandise.  The ideal candidate will have extensive business process design and optimization experience as well as knowledge of commercial business processes, retail technology, data management, broad understanding of Infor M3 technology, tenacity for solving problems, and excellent communication and collaboration skills. 



  • Apply Business Analysis principles to elicit, understand and document requirements. This may require leading meetings and workshops.
  • Assist with the interpretation of user requirements into feasible options and communicating this back to stakeholders.
  • Work with stakeholders and project team to prioritize requirements.
  • Develop test cases, execute test plans, log defects, develop functional design specifications including workflow, validation, and logic requirements. Ensure designs can be traced back to requirements.
  • Understand and document process flows, integration points, forms and workflow requirements impacting areas of responsibilities
  • Configure Infor M3 per requirements and perform unit testing
  • Analyze business challenges, objectives and develop as is/to-be processes
  • Collaborate with Scrum team (Product Owner, Scrum Master, Technical Leads, vendors, solution integrators etc.) to clarify vision, scope, and capabilities
  • Communicate changes, enhancements, and modifications of business requirements
  • Collaborate with peers, stakeholders and project team to secure commitments and maintain accountability
  • Assist with the creation and impact of deployment and cutover plans
  • Provide day-to-day support, including resolution of incidents related to Infor M3 ERP system
  • Demonstrate a high level of ownership, initiative, and strong sense of urgency in all assignments



To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Minimum 2 years of experience with configuring, implementing and supporting Infor M3 required
  • Experience working on Agile/Scrum teams
  • Ideal candidate has functional experience in one or more of the following areas:
    • Procurement (PTP)
    • Order to Cash (OTC)
    • Warehouse Management Systems
    • Inventory Management
  • Knowledge of Infor technologies such as Infor ION, MEC, and data lake
  • Experience with systems development lifecycle planning, cost estimation/economics, and requirements gathering required.
  • Experience with Microsoft Office 365 and diagraming tools such as Microsoft Visio.



Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.



Location: Hybrid

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.