The Role

Under the direction of the Catering Manager and Supervisor(s), is responsible for timely, efficient, accurate service for special function patrons and their dining experience.

Company Overview:

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.


Responsibilities:

Under the direction of the Catering Manager and Supervisor(s), is responsible for timely, efficient, accurate service for special function patrons and their dining experience.

Essential Job Functions

• Follows all Company drink recipes and procedures to provide high quality and consistent beverages to guest
• Ensures that all customers are educated on our products and services.
• Answers customer questions regarding coffee blends, preparation, and product freshness.
• Greets all customers with fast, friendly, personalized service
• Accurately rings sales orders into POS system and counts back change to customers in a courteous and friendly manner
• Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
• Sells and serves baked goods and miscellaneous food items to customers
• Maintains a clean and organized workspace so that partners can locate resources and product as needed
• Other duties as assigned

Knowledge, Skills and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.

• Detail Oriented
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Must have computer skills: Microsoft Word, Excel.

Required Qualifications:

• Must be able to stand for an extended period of time without aid
• Must be fluent in English
• Menu planning and development
• Must be able to stand or walk for varying length of time
• Must be available to work an irregular schedule
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays.

Preferred Qualifications:

• Must have at least 1 year experience in a high volume bar.
• Must be able read, write, and speak in English.

Physical Requirements:

• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to lift and/ or move up to 25 pounds;
• Specific vision abilities required by this job include close vision and distance vision

Environmental Working Conditions:

• The noise level in the work environment is usually moderate.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.