LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

 

YANKEE STADIUM

When the new Yankee Stadium opened in 2009, it was an instant icon. The mission was clear as we had to install all of the traditional elements of the old stadium, but with a modern flare and visionary stadium amenities. The stadium is equipped with multiple private club areas, concessions areas and more than 425 points of sale. This has allowed Legends to define a new standard for the premium ballpark dining experience, deliver the freshest and hottest concessions food and keep lines shorter allowing the Guest to get back to their seats and enjoy the game. Over 250 culinarians work in 17 kitchens where food is prepared from scratch to provide the freshest quality ingredients and menu selections daily. Menus are rotated every day to enhance guest satisfaction and satisfy even the most discriminating palette. These food and merchandise innovations were coupled with a maniacal focus on the Guest Experience. The front-line staff is continually trained to deliver the seven pillars of Legends’ Customer Service program. This training is reinforced with a positive reward and recognition program and bolstered with daily guest satisfaction and secret shoppers’ surveys with feedback delivered real-time to front line management.

 

THE ROLE   

Under leadership of the GM, Concessions, the Assistant Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations.

 

ESSENTIAL FUNCTIONS

•  Responsible to for operational budget, manage monthly P&L statements and ensuring that all financial reporting is accurate.
•  Provide leadership, coaching and mentorship to a staff responsible for executing the premium team business plan.
•  Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
•  Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
•  Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
•  Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol.
•  Maintain management staff and ensure proper hiring and promoting of associates per Legends standards.
•  Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.
•  Preserving existing programs and developing new concepts to ensure the highest possible quality of food service.
•  Oversee monthly inventory for concessions operations and develop yearly operational budgets.
•  Perform other related duties, tasks and responsibilities as required.

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a bachelor’s degree with a minimum of 0-1 years management experience in the high-volume foodservice industry, preferably in concessions environment for a sports and entertainment venue.
• Union experience strongly preferred.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Demonstrate leadership and vision in managing staff groups and major projects or initiatives.
• Customer service oriented with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner.
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
• Must be able to work in a team environment.
• Knowledge of accounting policy and procedures and POS Systems is preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Must have or obtain NYC Food Protection Certificate

 

COMPENSATION

Salary $60,000-$65,000

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

 

WORKING CONDITIONS

This position is on-site.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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Education

Preferred

• Bachelors or better in Other

Skills

Preferred

• Communication
• Scheduling